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      Senture

      Engaged Employer

      Senture reviews

      3.1

      49% would recommend to a friend

      (330 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Culture & values

      2.8

      Senior management

      Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      330 reviews
      3.0
      Mar 14, 2024

      Good Pay Bad Customers

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good for an entry level position in the company. The team I worked with and the supervisor I was under were great!

      Cons

      Short training periods, The customers/callers that we dealt with were horrible. We would have to deal with bad attitudes daily and constantly throughout the day. There were some great customers who were appreciative of the assistance provided but there were too many bad ones.

      avatar
      Senture Response
      2y
      Thank you for sharing your feedback. We appreciate you taking the time to leave a review, and we will ensure that your feedback is passed along to the relevant team.
      2.0
      Feb 20, 2024

      Its fine

      Member engagement coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is nice.

      Cons

      Not really alot to like.

      avatar
      Senture Response
      2y
      Thank you for sharing your feedback. We appreciate you taking the time to leave a review, and we will ensure that your feedback is passed along to the relevant team.
      4.0
      Feb 12, 2024

      Great job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really enjoyed working for this company. Training class was easy and efficient. There was always help with needed from upper management.

      Cons

      Some employees worked on site while all other worked at home, and I felt there was a divide in the employees as far as consideration for acknowledgment

      avatar
      Senture Response
      2y
      Thank you for sharing your feedback. We appreciate you taking the time to leave a review, and we will ensure that your feedback is passed along to the relevant team. We try to replicate the same experience no matter where you work from, but your feedback will help us improve this area.
      Viewing 109 - 111 of 330 Reviews
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      ReviewsSenture reviews

      Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.