Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 7 reviews)); "There's always opportunities to grow and move up!" ((in 6 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "Lastly the benefits are atrocious." ((in 13 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 5 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

3.0

Dec 4, 2022

Great coworkers, and a great stepping stone for a career in IT

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

The group of people I worked with were extremely knowledgeable in several different areas of IT, they were always ready to help in any way they could. My manager was awesome, he helped me learn new things daily and was always very understanding when I came up short. He was always in the trenches with us, he never pawned off work on us that he could do himself.

Cons

Low pay, and poor benefits. I paid about 1000 dollars a month in insurance, which was very painful on a low salary, and it wasn't good insurance. Some of my coworker's also made less money than I did although they had been in the position longer than I had.

Senture Response

Thank you for taking the time to submit a review. I have shared your comments with the IT department. I have also shared your recommendations regarding benefits and pay with the appropriate team members. Thank you for your support of the Senture team!

5.0

Nov 17, 2022

Great Company

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

At Senture, Its like family!

Cons

I cant think of any right now

Senture Response

Thanks for the review! At Senture, we are all about the people. :)

4.0

Oct 31, 2022

N/A

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing job experience amazing coworker’s

Cons

Rude customers and thefts and location

Senture Response

Thank you for your review. We appreciate you taking the time to leave feedback.

Viewing 193 - 195 of 330 Reviews

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Jobs at Senture

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

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Help Desk Call Center Representative

Remote

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Healthcare Customer Advocate - OK

Member Engagement Coordinator

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Great coworkers, and a great stepping stone for a career in IT

Great Company

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