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      Senture

      Engaged Employer

      Senture Customer Service (CSR) reviews

      3.0

      49% would recommend to a friend

      (156 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      25% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated Senture with 3.0 out of 5 stars, based on 156 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      156 reviews
      1.0
      Apr 23, 2025

      Worst company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH is the only one atm

      Cons

      This company has gone down hill I joined this company 4 years ago for what it stands for Now over the years it has gone down hill slowly there is no job security at all One of the most stressful jobs ever Their goals are not realistic at all and one of the highest goal setting in any company They punish you cause mbrs don’t like how Humana policy is not cause of the agents ourselves

      avatar
      Senture Response
      1mo
      We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      3.0
      Apr 12, 2025

      Alright

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that I worked with were amicable.

      Cons

      The contract I worked on wasn’t the best.

      avatar
      Senture Response
      1mo
      We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      5.0
      Mar 28, 2025

      Straight-forward work, honest company

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senture was a good employer. I had no issues. The workplace culture was great and the pay was good.

      Cons

      The nature of the work was tedious, but that's not Senture's fault. Being a call center rep for a health insurance company is exactly as fun as it sounds. Do be aware, when then have Work-From-Home options, you will be micromanaged so they are getting a FULL 8 hours from you. That's the nature of entry-level customer service remote work, though.

      avatar
      Senture Response
      1mo
      We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
      Viewing 19 - 21 of 156 Reviews
      Related searches: Senture Customer Service (CSR) jobs | Senture Customer Service (CSR) salaries | Senture benefits | Senture Customer Service (CSR) interviews
      Senture reviewsSenture Customer Service (CSR) reviews

      Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.