Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 53 reviews)); "Good pay sometimes, work from home" ((in 41 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 14 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "These things for me made it a very stressful and overwhelming work environment." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

3.0

May 30, 2022

Training was a challenge

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay was nice and working at home was convenient.

Cons

For someone that doesn't like wasting time, virtual training was quite challenging. There were too many glitches and many trainees lacked basic technical knowledge to get through the training.

2.0

May 27, 2022

If you need job security, this is not the place.

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay if you negotiate for it, VTO sometimes if you need it. good training

Cons

Will lay you off with a days notice along with 200 other people but send you a legal notice in the mail to return their equipment or they are taking you to court. There is zero job security, they constantly have you on your toes about if you'll have a job the next day or not. oh and their health insurance is $600 a month.

4.0

May 20, 2022

-

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, VTO, and great community.

Cons

Contracts are always changing, so there’s always a chance for layoffs

Viewing 208 - 210 of 330 Reviews

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Jobs at Senture

Customer Service Agent

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Help Desk Call Center Representative

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Healthcare Member Advocate

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Healthcare Customer Advocate - OK

Member Engagement Coordinator

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Training was a challenge

If you need job security, this is not the place.

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