Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 53 reviews)); "Work from home is nice" ((in 39 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "good benefits" ((in 13 reviews)); "Great coworkers" ((in 9 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 5 reviews)); "Hard to advance they play favorites" ((in 5 reviews)); "Fun and engaging work environment" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (330 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

330 reviews

5.0

Oct 1, 2021

Experience working

Csr1/floor support

Recommend

CEO approval

Business Outlook

Pros

The job was very easy and the supervisors were always around if you needed any form of assistance. Personally, I never asked for much help because the job is that easy and the pay is really well.

Cons

Once you make your schedule and pick the hours you want it is very hard to get it changed. I was full time, tranitioned to part time and was unable to switch back to full time, so be sure you are 100% certain of switching your schedule.

1.0

Sep 24, 2021

Senture review

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Great pay and flexibility with hours

Cons

Rude managers, no proper training, being untruthful with clients purposely.

4.0

Sep 20, 2021

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I loved the environment, everyone was very friendly and they worked with my busy schedule. They gave me hours to accommodate me.

Cons

No cons, this was an amazing company.

Viewing 259 - 261 of 330 Reviews

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Customer Service Agent

Remote

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Healthcare Member Advocate

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Member Engagement Coordinator

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