ServiceTitan reviews

3.4

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
2.0
Jul 5, 2020

Tough Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great perks, nice office, and a good product. You learn a ton and you're never bored. People tend to be very friendly. There's tons of great extracurricular activities and clubs to participate in. Despite what other reviews say, it's a very diverse and welcoming work environment.

Cons

Stress can be off-the-charts at times. Many of the young managers here aren't good at people-managing. Very challenging environment to navigate: both politically and for work life balance. Lots of willing and unwilling turnover. Certain teams / people hold too much sway, making cross-functional relationships difficult to build and maintain. Benefits are great, but the pay is low for the hours you put in (60-70 hour weeks + weekends are normal). Not the best place to start a career, nor is it the best place to build your career.

5.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast-paced collaborative work environment where all ideas are welcome and all voices are heard, amazing benefits, management encourages and empower team members to take on projects and responsibilities.

Cons

Better collaboration between departments - normal start-up growing pains :)

4.0
Jun 28, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

The people you work with and the exposure that you get at ServiceTitan are unmatched

Cons

Easy to form cliques and feel left out

Viewing 700 - 702 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.