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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      4.0
      Apr 9, 2020

      Great Company

      Customer support advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid Lunch, Excellent Benefits, Unlimited PTO,

      Cons

      Leadership is lacking and the rules are forever changing. There is no consistency when it comes to expectations

      4.0
      Nov 13, 2018

      Amazing Place to Work & Impeccable Teammates!

      Training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Full healthcare benefits -Free catered lunch (daily) -Plenty of snacks and drinks -Mostly open-concept floor plan -Sit-stand desks -Building has lots of windows for natural light and is located in a great area, easy to walk to buy food or to grocery stores, etc. -Flexible working hours -Flexible time offThere is a fun, but results-driven culture -Peer-to-peer rewards points system is in place in which Titans can award points to colleagues that can be converted into dollars towards various -There are so many different, intelligent people that we work with. Diversity and talent are celebrated here -Non-intimidating leadership -Plenty of room for company, team, and individual growth

      Cons

      -Company is growing at a rapid rate. This makes for organizational changes, lack of processes, and a constant stream of new information. You will be pushed to learn at a fast pace and learn as you go. It's important to decide whether that is exciting for you. -We do shift desks often as a result of the company growth. There is an opportunity to acquire more space to accommodate for all of the Titans. -No matching 401k

      5.0
      Nov 12, 2018

      Where did my day go?

      Customer support supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Explosive growth keeps me busy with engaging work day after day. There are huge areas of opportunity for growth within this company and for this company! I've been working here for 2 years and have received 2 promotions thus far with growing responsibility at each turn. Time flies when you're having fun and I consistently have a great time working here.

      Cons

      The explosive growth can be extremely demanding on each individual. While our people ops team works to recruit and hire more talent, it leaves us doing multiple people's work in order to keep things moving. Work/Life balance can be difficult to manage but doesn't feel so severe since the work is enjoyable :)

      Viewing 748 - 750 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.