Does Shaw's pay their employees well?

According to anonymously submitted Glassdoor reviews, Shaw's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shaw's. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Shaw's?

46% of Shaw's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shaw's 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Shaw's?

Cashier (140) , Grocery Clerk (64) , Customer Service Representative (63) , Deli Clerk (61) , Produce Clerk (45) , Sales Associate/Cashier (33) , Front End Cashier (26) , Customer Service Representative (CSR) (25) , Associate (13) , Bakery Clerk (12) , Sales Associate (11) , Checkout Cashier (9) , Grocery Stocker (9) , Bookkeeper (8) , Evening Manager (8)

What are the pros of working at Shaw's according to real employee reviews?

"flexible hours and easy to take days off" ((in 88 reviews)); "Great people to work with" ((in 77 reviews)); "Good coworkers to work with" ((in 49 reviews)); "flexible schedule and upbeat coworkers" ((in 37 reviews)); "However mostly union so the benefits are good if you do stick around" ((in 34 reviews))

What are the cons of working at Shaw's according to real employee reviews?

"The pay is low and your experience might vary depending on your manager." ((in 109 reviews)); "Management was poor and didn't seem to care about their employees" ((in 88 reviews)); "managers lazy" ((in 38 reviews)); "Awful upper management, absurd and inefficient initiatives from corporate" ((in 24 reviews)); "No training AT ALL" ((in 13 reviews))

What are employees saying about Shaw's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shaw's layoffs and their outlook for job security at Shaw's in 2026.

What are the top reviewed Shaw's locations?

Boston , Worcester , Nashua , Methuen , Ashland , Concord , Colchester , Londonderry , Franklin , Wakefield , Wareham , North Attleboro , Plaistow , Merrimack , Groton , Peabody , Plymouth , Bangor , Brunswick , Wells , Derry , Peterborough , Braintree , Brockton , Stow , Waltham , Mansfield , Lewiston , Portland , Burlington

Shaw's reviews

3.3

46% would recommend to a friend

(1,164 total reviews)

Susan Morris

47% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,164 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shaw's has an employee rating of 3.3 out of 5 stars, based on 1,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shaw's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Jul 6, 2011

Overall, An unsatisfying work experience

Customer service representative/service desk

Recommend

CEO approval

Business Outlook

Pros

-Gain some experience with the general public and communications with the public -Gain some experience working with a team -Depending on performance, a good thing to put on a resume -Experience with handling money

Cons

-Sporadic and random hours -low pay for services rendered -Unresponsive and unsupportive management and co-workers -No real room for personal improvement or advancement within the ranks -Lackluster reviews of performance, copy and paste type stuff, no advice or constructive criticism given, they treat the review process as a joke. -Outdated training process causes many problems on the sales floor -Generally speaking, they treat their employees as commodities, not people.

3.0

Jul 5, 2011

it was very interesting

Cashier

Recommend

CEO approval

Business Outlook

Pros

you get the chance to meet great people and have a good time. it's a learning experience and you should take it as that.

Cons

in my store location, i think that it was the lack of professional treatment and customer delight. i feel as though they could have done alot better.

4.0

Jun 23, 2011

A good place to work if the right management is in place.

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

A balance of work and personal time.

Cons

Not enough training of new employees- people expected to do too much in the hours they work.

Viewing 1135 - 1137 of 1,164 Reviews

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Shaw's

Shaw's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall, An unsatisfying work experience

it was very interesting

A good place to work if the right management is in place.

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