Shelter Insurance reviews

4.0

73% would recommend to a friend

(461 total reviews)
avatar

Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

461 reviews
4.0
Oct 7, 2025

5 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good 401K program, strong company, Lots of chances to explore different areas of work and move within the company. Compensation adjustment program has improved what were historically low salaries for positions. Cafeteria in home office. Company training center/programs are excellent.

Cons

RTO Mandate after being told they wouldn't be requiring people to return just 3 months prior. Relatively low amount of vacation time given, especially in your first several years. Low number of paid holidays off. No longer offering pension to new employees.

avatar
Shelter Insurance Response
8mo
Thank you for your thoughtful and detailed feedback, and for your years of service. We’re glad to hear you’ve had positive experiences with our training programs, internal mobility, compensation improvements, and benefits like the 401(k) and cafeteria. We understand concerns around return-to-office expectations, time-off policies, and the discontinuation of the pension program, and we appreciate you sharing that perspective. We will continue working to strengthen trust, transparency, and alignment across the organization. Thank you again for taking the time to share your experience.
2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Workload is consistent, pay is fair for the role. Thats really all I can say that are “pros”….

Cons

401k is a profit sharing platform-if the company isn’t making money you are essentially placing your money in a non interest account-useless!! CEO called for EVERYONE within 30 miles to return to office-not just taking away full remote options, but also hybrid. Get with the times, this is not the direction you want to go if you want to keep employees!! The cafeteria here is also lacking and the food is often horribly old-esp the salad bar. Only drinks that are free is coffee and water…offices are very noisy and offer no white noise to offset it all. Very heavy dependence on middle management…if you get managed at all.

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Shelter Insurance Response
12mo
We truly appreciate you taking the time to share your feedback and for your openness. We're dedicated to fostering a positive employee experience and value all input that helps us grow. If you'd like to talk more about your concerns, please feel free to connect directly with People Resources.
2.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Pros - not many - --The position I was in was a work from home position - not everyone is cut out for this type of work environment, however I grew to love it. But in the cons below you'll see why this was a catch 22. --Retirement benefits - great - they are likely leading the pack here, however Shelter uses this as an excuse to pay below market rates for wages. -- Was family friendly - still kind of is, however the claims environment here stinks

Cons

-- NO ROOM for career advancement, I'd still be with the company if those at the Home office and open recquisitions did not thumb their nose at a resident employee, I and I'm sure others had the opinion that anyone at the corporate or branch offices felt resident workers sat around doing nothing all day. Farthest from the truth - Most of the home office functions can be done remotely from anywhere in the US much less the world - so why not open your minds to the fact Columbia MO is not the center of the universe - Wichita, KC, Las Vegas, Reno, Denver, OKC are all much larger cities and many have employees that have been with you for a while - you can do an accounting or analyst job remotely from these places - I just could never wrap my mind around the fact a chunk of the workforce is remote however there was still this old school mindset that you had to be in the office to accomplish the back office functions. -- Raises -non existent - doesnt matter how much you bust your butt throughout the year - the last few years there was no point in trying to hit your goals - it didnt matter -- Residents - as great as being a resident was - you are looked down upon by corporate and I always felt there were negative feelings in the C suite towards this type of position. -- Lack of caring by upper management - never how you doing, we appreciate your work etc - As corny as this sounds all upper level management should be required to watch all or most episodes of Undercover Boss - most folks have a netflix subscription - watch it - you'll learn how to appreciate your employees rather than a blanket email -- Too many layers of management - there needs to be a thinning of the herd - it's no wonder nothing ever gets accomplished, technology upgrades take decades and years to implement etc. Workday was an enlightening tool - when you review the org chart and see there is layer upon layer of management managing 5 employees it's no wonder nothing ever gets accomplished and any suggestion falls on deaf ears -- I could go on - but this was somewhat cathartic to get out. I think deep down there is a good company here and it has vastly changed like most things do since I started my employment, however a lot of the changes were for the worse - you cant pay people very little and continuosly pile more work and stress on them with no opportunity for advancement and expect to have the same morale and great attitudes. There is a serious disconnect at this company in the upper management and what actually goes on at the front lines. Most folks are afraid to tell the truth as this company is a good ole boy network that will find a way to punish someone that speaks up about something or has a different idea - I watched it kill many a good mind and it completely shuts down the flow of thought.

Viewing 16 - 18 of 461 Reviews

Glassdoor has 520 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.