Shift Paradigm reviews

2.4

25% would recommend to a friend

(134 total reviews)

Liz Ross

25% approve of CEO

21% positive business outlook

Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

134 reviews
2.0
Nov 10, 2023

Company is Crumbling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As many other reviewers have mentioned, the people are Shift Paradigm's greatest asset. I have worked with such incredible teams of driven, talented and genuine humans.

Cons

These same amazing people are not being valued by the company and it has been evident with the multiple layoffs and resignations. Transparency has declined from leadership in the last few years and it has become difficult to trust the messages and promises from above.

avatar
Shift Paradigm Response
2y
Thank you for your review. We understand your perception of the state of the company, but we need to clarify a few things in your review that are not true. Transparency is at the forefront of many of our activities and is a priority as it has been for the last few years. We hold all company meetings at least once a month with various topics in the pursuit of transparency. Also once a month we offer more intimate meetings with the key executives where all employees are asked and encouraged to send in questions. I am sure you participated in those during your time here. Layoffs are not evidence of us undervaluing our employees, it is a business decision based on economics. We have been transparent about that too. Our commitment to the departing employees has been evident in our approach and in the packages we have offered during those layoffs. We wish you the best in your next position.
2.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are incredible. Not only are they good people, but they are smart and extremely clever. Always striving to do what is best for their clients.

Cons

The company leadership is rapidly turning toxic. Allowing clients to dictate way too much internally.

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Shift Paradigm Response
2y
We appreciate you taking the time to provide your feedback. There is no service business that doesn’t struggle with managing client expectations. We are no exception, and one of the things we are most proud of is that our client NPS score has risen to over 70, which has been a massive improvement. While we never want to let clients dictate, as you say, the need to be responsive to clients and their intricacies is critically important. The macroeconomic environment has made it very challenging inside of our client’s organizations, and we are proud that we are serving our clients through some very challenging times. Thank you for the compliment that we have incredible people here at Shift Paradigm who go above and beyond. We agree. We have made it a top priority to provide a positive and supportive working culture for our employees and to empower them to share their voice with leadership. We continue to learn and grow and are proud of the culture we are fostering here at Shift Paradigm.
3.0
Oct 18, 2023

SP review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative environment. Good benefits. Good teammates.

Cons

Compensation was lower than average.

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Shift Paradigm Response
2y
Thank you for your feedback. We wish you the best in your next endeavor.
Viewing 52 - 54 of 134 Reviews

Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.