Shift Paradigm reviews

2.4

25% would recommend to a friend

(134 total reviews)

Liz Ross

25% approve of CEO

21% positive business outlook

Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

134 reviews
2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay Unlimited PTO Some great co-workers

Cons

We're currently in the midst of our third layoff within a year Haven't seen bonuses in well over a year Haven't seen raises is well over a year Back when this company was Trendline, it was incredible. The moment Liz (the current CEO) took the reigns, everything began its decline.. This is not the company I used to work for. It's truly sad to see.

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Shift Paradigm Response
2y
Thank you for the feedback. We genuinely appreciate the open and honest dialogue. We understand and agree that our sales engine has needed both investment and prioritization. We have taken steps to do just that. We recently hired three new sales staff and are deepening our efforts in building an outbound strategy to strengthen our pipeline. We are starting to see huge inroads, but this kind of effort takes time and is especially challenging, given the economic downturn and its impact on our clients. The current economic challenges did lead us to another gut-wrenching decision to streamline resources further as we weather the storm. However, we believe we are making all the right moves necessary to do the hard reset you are referring to while continuing to invest in deepening our technical capabilities that will enable our teams to serve our clients with a higher level of excellence. If you have additional questions or concerns, we encourage you to speak to any senior executive or join us at the next AMA with Liz.
1.0
Jun 20, 2023

Too many Layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Many different types of clients so you get a lot of exposure to a lot of different kind of work.

Cons

- Very Unstable - Layoffs are happening after every 3-4 months ever since we got a new CEO. It was not like that in 2020 and 2021. - Despite layoffs they are still hiring which is quite confusing. - Canceling bonuses and promotions as well which is very disappointing. - Completely remote and no all company wide conferences anymore. They don't care about their employees and there is a lack of communication between people as most people have not even seen each other. - More people are trying to leave the company, therefore there is a lack of trust within the company and even outside.

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Shift Paradigm Response
2y
Thank you for your feedback, we appreciate your time and candor. We are working on many of the issues you raised because we care about our employees and the culture surrounding them. Layoffs are not an activity that we ever want to do, but sometimes they are necessary due to the business conditions that affect the company. We do our best to give a transition package to each employee that helps them start their job search quickly. For current employees, we have programs to increase communication for Leadership and Employees of all levels. As you may know, we have bi-weekly All Hands calls, Ask Me Anything with the CEO sessions, and coffee chats. We encourage employees to reach out to others they do not know and meet on video or where they can in person. These are all to get people communicating and are working to build a camaraderie that is a pinnacle of our culture. We encourage you to speak with HR or another leadership team member if you have additional ideas for what we can do. We will have an In-Person conference when we can, our CEO has committed to this, but it may be sometime next year. Hang on; we will get there.
5.0
Jun 12, 2023

Good work culture

Recommend
CEO approval
Business Outlook

Pros

Supportive work environment and teams. Work life balance as we get to work remotely. Fast paced and open to new ideas and approaches.

Cons

Multiple accountability of same project which can be a tedious job at times.

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Shift Paradigm Response
2y
Thank you for your feedback, we appreciate your thoughts and your time! Keep it coming!
Viewing 58 - 60 of 134 Reviews

Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.