Shift Paradigm reviews

2.4

25% would recommend to a friend

(134 total reviews)

Liz Ross

25% approve of CEO

21% positive business outlook

Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

134 reviews
4.0
May 23, 2023

Making Things Better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After a year+ on the job dealing with an inherited mess, culturally & economically, the CEO has things "shifting" in the right direction. There are still bumpy times ahead, but those who hang in there will see where she is leading this organization & they will be happy they toughed it out.

Cons

Still have some baggage to declutter organizationally. Anyone who's not bought in should self-select and find something new.

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Shift Paradigm Response
2y
Thank you for your feedback and recognition of the work we have done to fix issues and concerns of the employees at all levels. We still have some work to do and hope you will continue supporting the initiatives.
5.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

First of all, let me say my view is researched and I am 8 months into my time with this company. I was very careful about picking the company I wanted to work for next when I was searching for my next role. I landed on Shift Paradigm and saw myself as a Shifter the more and more I learned about this company. Why? Because I could stand out without being dependent on others not standing out to shine. As a person, I wanted to thriving and glow, but I also didn't want to be surrounded by people who were perform just to the minimum or were participating in quiet quitting to make my efforts seem exceptional. Iron sharpens iron. That environment would just kill my own personal sense of passion at work. At Shift Paradigm, I can be myself. My best self. In fact, I would be fostered to bringing that forward each and every day. Because the values matched my own values. I saw this come out in the people that interviewed me and on the company page and knew my decision was right. Since then, while I've had some highs and some lows (rough economic times all around), I don't regret my choice to come work here. As a non-traditional human worker (LBTQIA+), not only am I valued for my differences but the company presents me just as I am to the clients we work for with a sense of pride. Is any company perfect? No, but Shift does approach the problems they face collaboratively. Leadership works hard to empowering people to self-organize around the change with a listening ear, and has lead with a sense of humility in the months I have been here. If you are sick of the finger pointing, and want to work collaboratively to solve problems for fellow humans, Shift Paradigm is home.

Cons

This isn't a rinse and repeat company. The company offers strategy in unclear times, and practices that themselves, so no one solution or process is always correct. This happens inside the company as well as out. Exciting if you are a creative mind, but if you are follower and only want to punch in and out without contributing further, Shift just operates at a different level than that.

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Shift Paradigm Response
2y
Thank you for your feedback. We appreciate your time in giving us feedback and food for thought on what to keep doing and areas for us to continue to focus on. Thank you for being a Shifter!
1.0
Mar 25, 2023

Rapidly Deteriorating

Recommend
CEO approval
Business Outlook

Pros

There was a time that Shift Paradigm, formerly Trendline Interactive, had many benefits to working there, both implicit and tangible. However, in recent times these benefits (not actually heakthcare benefits) have become more and more restricted, leaving only a few items left for employees to utilize. Some of the benefits that you have as an employee at Shift Paradigm include; - Remote working conditions and flexibility - 14+ days of paid vacation - Work from home stipend (offsetting internet costs) - Wellness stipend - Opportunity to work abroad

Cons

Over the last several years the working environment at Shift Paradigm significantly deterioriated with the highest contributing factors being; - The lack of available resourcing to consume and produce quality work leading to overbooked workloads with no support for extended periods of time - Consistent changes in internal policies and teams leading to confusion around roles and responsibilities and resulting in a ''everyone does everything'' sort of environment - Lack of career planning for employees leading to no clear trajectory for how one can grow in the organization along with being shifted into roles that an employee may not want due to a desperate team on that account - Lack of transparency over policies with grey areas specifically surrounding the vacation policy which is ''unlimited'' - Emphasis on new sales opportunities over already earned clients, leading to a lack of support and focus needed to equip the client team with necessary tools and employees to succeed, leading to the deterioration of work quality

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Shift Paradigm Response
2y
Thank you for your feedback, we appreciate your time and candor. We are working on many of the issues you raised because we care about our employees and the culture surrounding them. We have several teams working on different aspects of issues raised in the latest employee survey that will provide initiatives and solutions to many of the issues you raised. I do invite you to contact me directly. I would love to understand more about the benefits becoming more restricted. I am unsure if I understand this comment, but I would like to so that I can make a difference, as the US benefits are my program. -Michelle Hytry, Director of HR
Viewing 61 - 63 of 134 Reviews

Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.