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      Shift Paradigm

      Engaged Employer

      Shift Paradigm reviews

      2.4

      25% would recommend to a friend

      (134 total reviews)

      Liz Ross

      25% approve of CEO

      21% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.5

      Compensation and benefits

      2.4

      Diversity & inclusion

      2.3

      Career opportunities

      2.2

      Culture & values

      2.1

      Senior management

      Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      134 reviews
      2.0
      Feb 3, 2022

      Smart company has lost it's soul for the time being.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at SP are passionate about their work. No one is phoning it in, and they currently have many skilled individuals. If you would like to learn a new skill, they'll support you. Additionally, the unlimited PTO is actually honored, and no one gets mad if you take time off.

      Cons

      With the acquisition of LeadMD in 2021, the company's 'family first' and 'people first' mentalities definitely have fallen apart, leaving a toxic environment. If you are a manager or above, so many senior individuals have left that there's a total power vacuum. No one knows what is happening, or should happen. Who is on a project? Who knows! When is x VP getting backfilled? No idea! How many hours are we expected to bill? No clue! How much time has been allocated for QA or Project Management? Probably none. It's a problem. Sales still needs people to do the work, but there is little structure to how it's assigned, and even less throughout departments. Some people have had half a dozen or more managers in the last 2 years. I do appreciate that recently, the company is working to change the toxic changes-- there is a new CEO, and they are restructuring the way of working to be more transparent and easier on everyone. That being said, it's the third restructuring in a year. Projects are being completed by a skeleton crew, and there have been at least 20 people who have quit in the last 6 months, a majority of whom have not been properly backfilled.

      avatar
      Shift Paradigm Response
      4y
      Thank you very much for your review and while we always love good reviews, we own up to the not-so-great ones too. Why? We so appreciate your candor in this review, we can only get better with feedback, good and bad. We appreciate that you feel this is "for the time being", meaning things can get better. Things will get better, Liz Ross our new CEO has committed to putting people first above all else. It is in our Goals for the first half of 2022 and is one of our company values. Tides are turning, we know that it will take hard work but we are committed to it. We are working very hard to refill positions and add staff to areas that need staff. We hope you are too committed and want to invite you to meet with anyone in HR you feel comfortable with to share more insight and suggestions. Again thank you!
      2.0
      Jan 13, 2022

      Welcome to the Boys Club

      Account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some incredibly talented and smart people working at SP (Formerly Trendline Interactive). If you're lucky enough to get a manager who cares, then you'll be better off.

      Cons

      This company has becomes a boy's club. And no matter how many women there appears to be at the top, it doesn't matter. Their voices go unheard. People who are in with the right top tier guys will get promoted whether they deserve to be or not and it is demoralizing for those who have been there longer or know more. The company also does not uphold their promise of bonuses. The number seems to drop if you fall out of grace. Or, if you leave the company, even though you fulfilled everything you were supposed to, they will say they are going to pay you and then never do. The company changed drastically over 2021 and what was a good place to work became toxic. Positions are backfilled to better distribute work, bonuses are not given and raises are nowhere near where they should be for the time and effort so much of the staff puts in.

      avatar
      Shift Paradigm Response
      4y
      We are sorry that you feel the way you do about Shift Paradigm. We pride ourselves in caring for our employees and in fact, we just paid our bonuses for the second half of 2021. We are constantly looking for new ways to get all voices of employees heard. Liz our new CEO has pledged to make SP the best place to work and in her short time has shown the community of employees she means what she says. If you would like to share more specifics on your thoughts, I encourage you to reach out to HR at anytime.
      2.0
      Dec 21, 2021

      Long hours, high expectations, low pay

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Analytics team was filled with really great people. I genuinely loved everyone I worked with.

      Cons

      - Pay laughably below market, by tens of thousands - Long hours - Time sheets that are poured over by management - Fear of horribly behaved clients, so constantly putting up with their antics and demands

      avatar
      Shift Paradigm Response
      4y
      Thank you for your review and we want you to know that we take very seriously all feedback, good and not so good. We are consistently looking at our compensation for all positions in our company and do what we can to be competitive. We believe in paying fairly and have initiatives every year to look at total rewards, not just what an employee gets in their base.
      Viewing 91 - 93 of 134 Reviews
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      ReviewsShift Paradigm reviews

      Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.