Shiftsmart reviews

3.2

57% would recommend to a friend

(332 total reviews)

Aakash Kumar

54% approve of CEO

35% positive business outlook

Shiftsmart has an employee rating of 3.2 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shiftsmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

332 reviews
1.0
Jun 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Remote work, choose your own hours

Cons

App constantly has issues, (there's no SLA, so that should tell you something), platform constantly has issues that are significant enough to prevent you from making calls and completing surveys, - you could literally spend hours doing absolutely nothing, but still be stuck sitting in front of your computer, some of the survey's are incredibility biased and contain needlessly graphic sexual content, there is no way to contact a manager when things go wrong and support is completely useless, even if you create a ticket they never reply or correct the issue, the company doesn't pay on time and sometimes not at all, when they do pay it's the wrong amount, I've heard from coworkers that the bonuses for additional hours or new hires that the company promises are rarely, if ever, paid out, and the Contractor Agreement prohibits class action suits, most likely because there are hundreds of people (seriously, check out the other reviews) that have been cheated out of their legally due wages. Do not work for this company, you will regret it.

1.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Outside of leadership & senior management, the team is made up of smart and ambitious (early to mid career) individuals. It’s disappointing to see their potential and growth stunted in this work environment.

Cons

- No clear direction or prioritization across the entire business. Goal post is constantly shifting making it hard for anybody to make progress or impact. - The platform is operationally and technologically unsophisticated with zero support function or regard for workers utilizing the platform. - The employee turnover and attrition rates speak for themselves. Don’t turn a blind eye.

1.0
Sep 29, 2021

Tester

Recommend
CEO approval
Business Outlook

Pros

Is the worse company ,I worked and still haven’t gotten paid and it’s over a week and yet after several complains,I was told to upload some docs for payments which I did and everyone I do ,it kept saying rejected ,did that for over 50times ,call their help line and no one picks,at this point I want to think is a scam ,bad management,bad organization,worse settings ever

Cons

Nothing good about that,I will not even walk a dog to the building ,because is a complete waste of time

Viewing 13 - 15 of 332 Reviews

Glassdoor has 647 Shiftsmart reviews submitted anonymously by Shiftsmart employees. Read employee reviews and ratings on Glassdoor to decide if Shiftsmart is right for you.