Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 19 reviews)); "Good people to work with." ((in 15 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 10 reviews)); "Team is great!" ((in 10 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 10 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Training is horrible and they don't value the people who are good." ((in 6 reviews)); "Long hours and physical work" ((in 6 reviews)); "Salary is good but not the most competitive." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

2.0

May 14, 2024

Growth oriented

Customer expierence coordinator

Recommend

CEO approval

Business Outlook

Pros

Was able to learn about about fulfillment and operations

Cons

Lack of internal communication and trust

3.0

May 5, 2024

Decent job

Training coordinator

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, that do they're best

Cons

Company has a lot of structural adjustement needed.

1.0

Apr 22, 2024

Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. This company is ran by younger people that don’t know how to talk to people

Cons

Poor management. The vets get treated like crap and they play favorites

Viewing 58 - 60 of 301 Reviews

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Jobs at ShipMonk

Sr. Customer Service Representative

Las Vegas, NV

View job

Customer Service Representative

Merchant Success Manager

Seasonal FT (Day Shift) Warehouse Associate - Start $16/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $14/hr & Weekly Pay