ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)
avatar

Kevin Sides

51% approve of CEO

41% positive business outlook

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

301 reviews
1.0
Apr 19, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with other suffering souls

Cons

ShipMonk is not customer centric so interactions with accounts are often negative.

1.0
Mar 27, 2024

Run the other direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard to think of much to say here. Nice people but see below cons for more context

Cons

Wow where to begin -- this was not the stable, growing company that was portrayed in the interview process. -Was misled on financial health, which turns out is really bad -Strong bias against remote, so if you join remote be ready to feel isolated -Poor benefits (60 day waiting period for benefits) -Poor culture and no real sense of core values, no DEI/ERG focus -Poor communication, especially across teams -C-suite is only loyal to themselves and makes really immature decisions -Very limited resources or process This company really needs to re-evaluate everything -- from culture to priorities to communication to process -- IF they care about turning things around. Otherwise it will continue to be more down than up, with frequent turnover from layoffs or voluntary attrition.

1.0
Mar 26, 2024

Run!

Recommend
CEO approval
Business Outlook

Pros

Coworkers are the best part of this company

Cons

Massive layoffs. Company failing miserably. Terrible senior management.

Viewing 61 - 63 of 301 Reviews

Glassdoor has 319 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.