ShipperHQ reviews

2.5

35% would recommend to a friend

(47 total reviews)

38% positive business outlook

ShipperHQ has an employee rating of 2.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipperHQ employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
1.0
Mar 2, 2022

Worst place I have ever worked

Recommend
CEO approval
Business Outlook

Pros

Nothing positive to put here.

Cons

There is a toxic, condescending culture which trickles down from the top. People in management/leadership positions will openly badmouth others (occasionally name dropping them) in company wide meetings, and have narcissistic attitudes, occasionally stating they can do a better job than those under them and telling employees to "be smarter". Engineering team has zero structure in place. People will do others jobs (causing blockers) and be praised for it. Leadership team claims to take employees career goals seriously, then will avoid taking any steps toward said goals. Handbook says there will be performance reviews, these reviews don't happen. The company has a self described culture of caring about and wanting to do what's right by its employees, but that couldn't be further from the truth. Pays employees 20-30% under market, does not give equity, bonuses, or really any incentives. When an employee leaves or is terminated, the company does not even follow its own handbook. Company offers fully front-loaded PTO, then tries to have you pay them back at time of quitting/termination. They will jump through hoops to save themselves the smallest amounts of money, even if it means going against the handbook. Finance will dismiss concerns of employees by suggesting they have been "over-compensated". Will occasionally reward employees performance with bonuses, then three months later fire them for "performance issues" without any sort of warning or documentation in place. Company does not offer severance, refuses to pay out for unused PTO (handbook says they will), and tries to put employees last date of employment as a date prior to the actual last day. I would not recommend anybody consider working here. Would give zero stars if possible.

1.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Free snacks and leftovers and sometimes a place to sit and work.

Cons

CEO is the epitome of a Toxic "Leader", The company is absent of strategy with no logical direction, High turnover, extreme lack of diversity, and culture.

1.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing good I can recall, No structure, no organization, and the place is corrupted from top to bottom. Find something better and save yourself from this madness. I wish I can give 0 stars if possible!

Cons

Where the do I start? The list is literally endless, I've worked in other organization in the past that are larger but I have never seen an organization that small that can't keep employees that it hires for a period of time. Everyone that joins is depressed or unhappy due to low wages, standards of work are crap and management goes around screaming we got customers churning left and right, well duh of course? What were you expecting when employers are treated like garbage, un-heard, depressed and just want to yes to everything because you see n the reviews below is true to the maximum levels. Happiness levels there is probably @0% -- no one is happy and everyone is just grateful that they got a job and able to put food on the table. What's really funny is turnaround, from 2020 over 60 (number is probably even higher) people joined and left, and the vicious cycle is endless, they just keep throwing money in thin air and hire, then fire or the person leaving for the sake of their mental health because it will deteriorate in short amount of time -- I've seen people join and leave a day or two and no one tell you the reason why. Don't expect any mentorship or help to understand the product, and if you ask for help, you're told to work harder or lose your job. Forget about your carrier growth there. There is no structure in there and there will never be. I witnessed all kinda crap during my time there, and I'm writing this so that others can see it.

Viewing 7 - 9 of 47 Reviews

Glassdoor has 48 ShipperHQ reviews submitted anonymously by ShipperHQ employees. Read employee reviews and ratings on Glassdoor to decide if ShipperHQ is right for you.