Shipt reviews

3.2

39% would recommend to a friend

(764 total reviews)
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Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
1.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Company will put up a competitive compensation package

Cons

CTO and CEO left the company suddenly on the same day and they have been in shambles since, easy to tell Management will never set clear goals or deliverables and then turn the blames on individuals on team Company acts to be practicing a great culture but will not miss a single opportunity to make you feel like utter failure - even when the problem has nothing to do with you Several managers have no prior managerial experience and it clearly shows Huge communication gap, purported automation expected from engineers on team but is dealt with severe unhelpful criticism every time Managers who have no prior experience of leading a team are given full authority to fire/hire leading to the worst possible outcomes

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Shipt Response
7y
Thank you for taking the time to leave your feedback! We are glad that you felt our compensation package was competitive. Although we are growing quickly, we are committed to making sure that our team members are satisfied and challenged in their positions. We are also continually expanding the trainings we offer to our team members and management staff. Thank you again for your feedback!
3.0
Dec 2, 2018

House of Cards

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People can be laid-back - High degree of autonomy - Free snacks, dinner and yoga

Cons

- Shipt is intensely political, there are some business and people decisions solely made to please other stakeholders in a different office - The dual office culture promotes a deeply ingrained tribalism that is competitive and toxic. People constantly talk about the other offices as being terrible - Leadership is not as transparent as they used to be and can at times be incredibly passive and sometimes passive aggressive. Even the nicest are sharks - This company has no product vision

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Shipt Response
7y
Thank you for taking the time to leave your feedback! At Shipt we believe our team is they key to success and we are constantly striving to connect our bi-coastal offices. Shipt believes in a diverse and respectful environment that fosters cross collaboration and leadership at all levels!
2.0
Aug 26, 2016

Don't get lured in by the office culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well, especially for a job right out of college in Birmingham. Fun place to work. You are encouraged to contribute ideas and insight on how to improve the company.

Cons

Very little management oversight which leaves many self motivated employees doing their colleagues work with little to no repercussions. Fueled by sexism & nepotism. Extremely cliquey for a business. While you are encouraged to contribute, your ideas will most likely be overlooked unless you are within a certain crowd. Promotions are rarely merit based. Don't assume that how any other employee is treated will set precedent for how you will be treated. If you speak out about any of the unfairness you will likely be fired spontaneously with no regard to your work quality. There is an overarching lack of professionalism. Women- highly recommend you do not accept a position, men- proceed with caution.

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Shipt Response
9y
Shipt strives to create an enjoyable and inclusive culture that supports a fair and equitable work experience for all. We take pride in hiring the most qualified candidate for each role. Compensation is determined based on an individual’s qualifications as they relate to the role, and is reviewed to ensure market competitiveness and internal equity.
Viewing 4 - 6 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.