Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,601 total reviews)
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J.K. Symancyk

86% approve of CEO

65% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked at Signet for over 10 years. I loved the people, and really liked my job. I moved up throughout my career by working hard, working long hours and taking on additional responsibility. One of the Pro's of Signet is the opportunities to work in so many different departments, find what you want to do and go for it. You will have to work your way up from the bottom, but at least there is opportunity.

Cons

Everything I thought was good about Signet,I found out wasn't really that good... I thought the pay was decent, until I got a job offer for xx% more than I was making at Signet (in the same job role). I thought the benefits were great, until I left and realized they're nothing special. I thought that Signet appreciated their employees, until they laid off entire teams, and entire departments right in front of me, then gave VP's raises and promotions. What kind of message does that send?

1.0
Jun 20, 2023

Are you an executive? No? Then stay away.

Recommend
CEO approval
Business Outlook

Pros

The discount. That is it.

Cons

This company spends all it's money on executive positions and is constantly creating new ones. If you aren't a Regional Vice President or above, you are overlooked, underpaid and unappreciated. Signet buys up another brand every year and loves saying that they are the world's largest retail jeweler but then doesn't provide enough payroll to hire top talent or keep enough merchandise in stores to actually fill cases. Maintenance requests get denied and now stores can't even order certain supplies because an algorithm (which doesn't work) says what they need. The CEO wants to be an online jeweler. Gone are the days of walking into a store and seeing quality jewelery. Brick and mortar stores are an expense she doesn't care about and cost her too much money and that takes away her ability to buy up more jewelers and create more high level positions that none of the field employees could ever aspire to get. New hires with less experience will, many times, get hired in at a higher wage than a loyal, tenured employee because raises are laughable.

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Signet Jewelers Response
2y
Thank you for your feedback. We believe it is very important to hear from our team members. We want you to know that Signet values growth and development of all team members. We continue to invest in our team members’ professional and personal development by making hundreds of courses available on our learning platform (Brilliant University) and with LinkedIn Learning and GetAbstract. We have a companywide mentorship program to support development as well. Most importantly, we have a strong promote from within culture, which has resulted in several store leaders elevating to regional and divisional leaders within the Company. We believe that Signet recognizes and rewards outstanding performance at all levels. As such, we welcome the opportunity to coordinate a time to discuss your feedback, so that we can better understand your perspective. Please reach out to us directly at EmployeeExperience@SignetJewelers.com to schedule a convenient time for us to connect.
1.0
Mar 5, 2018

They took away all sick time and vacation hours

Recommend
CEO approval
Business Outlook

Pros

Discount is great and I have met some great people

Cons

I've worked part time for signet jewelers for over 20 years. They have now taken all my sick and vacation hours because I didn't work what they consider enough hours last year. I have always done my best for this company, taking work home for special events and coming in when needed for sick people who couldn't show up. Also after working over 20 years, I make slightly over $11 an hour. So, you can see why I'm upset.

Viewing 4 - 6 of 2,601 Reviews

Glassdoor has 2,660 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.