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      Silicon Valley Bank

      Acquired by First Citizens Bank

      Engaged Employer

      Silicon Valley Bank reviews

      4.0

      75% would recommend to a friend

      (1,428 total reviews)
      avatar

      Marc Cadieux

      81% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Silicon Valley Bank has an employee rating of 4.0 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silicon Valley Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      Jul 27, 2022

      Poor at Adapting and Creating a Moving and Inclusive Work Environment

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      At home flexibility. Offices are hybrid to remote and based on desire. Competitive Pay. For the same field of work, typically expect 18-20 per hour in Utah. Little to no experience required. High School Diploma age.

      Cons

      A messy ratio of tenured and new contracting workers. The turnover rate is in my opinion fairly high. Constantly shifting management, reluctance to promote within. Some representatives in same position +5 years. Training is almost non-existent. An unorganized week of basic knowledge and then in production, possibly to account for turnover rate. No solid internal career pathway. Expected to be motivated on your own with very little resources or time for shadowing since likely understaffed.

      avatar
      Silicon Valley Bank Response
      3y
      Thank you for the feedback. We've shared this internally with HR.
      5.0
      May 24, 2022

      Great culture and benefits

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      SVB has the best culture of any company that I've worked for (and I've worked amongst the top tech companies). The leadership stands behind their commitments and DE&I with real metrics that we can be proud of (but not rest upon our laurels). The company also has great benefits. We have the freedom to work in office or at home- whatever our team needs. When the pandemic took place, we got sit stand desks, dual monitors, etc... to set us up at home. We are still receiving a quarterly stipend for internet and electricity. Also, there are great programs available for parents. We got an entire semester of 6th grade math tutoring (3x/week) all covered by SVB. Terrific opportunities for career advancement too.

      Cons

      The vendor risk management process is lengthy and onerous.

      avatar
      Silicon Valley Bank Response
      4y
      Thank you for sharing your experience. Our culture is something to be proud of and we appreciate all the good stewards of it.
      1.0
      Sep 23, 2020

      SVB - Almost a Misnomer

      Associate i
      Recommend
      CEO approval
      Business Outlook

      Pros

      WLB, Easy Job, Not Difficult

      Cons

      For a company that is so closely linked to the valley, SVB has a lot of technical debt and needs to learn how to move into the 21st century when leveraging technology to conduct business

      Viewing 148 - 150 of 1,428 Reviews
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      ReviewsSilicon Valley Bank reviews

      Glassdoor has 1,637 Silicon Valley Bank reviews submitted anonymously by Silicon Valley Bank employees. Read employee reviews and ratings on Glassdoor to decide if Silicon Valley Bank is right for you.