Silicon Valley Bank reviews

4.0

75% would recommend to a friend

(1,428 total reviews)
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Marc Cadieux

81% approve of CEO

53% positive business outlook

Silicon Valley Bank has an employee rating of 4.0 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silicon Valley Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

I love the people, culture, the awareness that the company has for its employees. Work Personal life balance is there. Manager always encourages to take time off and never to exhaust yourself.

Cons

I've been with the bank for a while, and the role have started to churn into more of a call center display just like any other call centers as the company starts scaling. Lots of strict protocols are becoming more fine tuned which is normal. If I'll be honest - for an exceptional name such as Silicon Valley, we really don't have the BEST systems in the world, both for the employees to do their jobs and clients experience. We are certainly in 2010 while other bigger banks are up to speed with the ever moving technology world.

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Silicon Valley Bank Response
5y
We appreciate your feedback. As we continue to grow, we know that our employees need the right technology and systems to be productive, engaged, and empowered while providing the best service and support to our clients. We have made significant investments (and strides) in this area and it will continue to be a focus in the future.
3.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Very good company if you are working in business/sales/operations/client side. Many things to learn and grow. 2. Good 401k plan ,medical plan , ESOP , bonus.

Cons

1. Politics in IT team. Higher Management doesn't care for you. 2. Some employees working day and night without any appreciation from managers. Not enough man power to complete all deliverables. 3. Doesn't matter if you work day and night, Promotion is only given to those who have repo with senior managers or above. 4. If joining as H1-B Visa employee, your PERM process will take 2-3yrs. This is worst than any other company. Assigned Immigration lawyer company delays a lot and will only take action if you near your 6yrs max. Atleast streamline Visa process(if still hiring Visa candidates, else don't hire).

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Silicon Valley Bank Response
6y
SVB is a fast-paced company and we are experiencing rapid growth. We’re increasing our investments in systems and people and are hiring across the board. We’re aiming to hire and integrate new employees quickly, but this does take time in a competitive job market. Where we’re missing the mark on retaining and promoting employees and living our values around the environment for employees at all levels, we welcome the conversation and strive to do better. Regarding the PERM process, we recognize that it can be a lengthy experience. As a result, last year we began initiating PERM cases earlier to address delays in timing
3.0
Dec 30, 2019

Growing pains

Recommend
CEO approval
Business Outlook

Pros

Over 3 weeks vacation time, good people, the culture used to be good.

Cons

Long hours, outdated systems, manual and tedious processes, low pay.

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Silicon Valley Bank Response
6y
Appreciate the review and your feedback. Maintaining SVB's special culture is important to all SVBers and it's something we continue to focus on as we grow. Regarding our systems and processes - we hear you and are continuing to make investments in this area.
Viewing 151 - 153 of 1,428 Reviews

Glassdoor has 1,637 Silicon Valley Bank reviews submitted anonymously by Silicon Valley Bank employees. Read employee reviews and ratings on Glassdoor to decide if Silicon Valley Bank is right for you.