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      SimplePractice

      Engaged Employer

      SimplePractice reviews

      3.7

      62% would recommend to a friend

      (150 total reviews)

      Jonathan Seltzer

      74% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      SimplePractice has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      150 reviews
      1.0
      Jun 4, 2024

      Micromanagement and Stressful Environment

      Product specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your coworkers will be the best part of the job but that’s all

      Cons

      Management is very micromanagey. They preach unlimited PTO but you get scolded for taking more than 4 weeks. The customers are difficult and rude. The pay is very very very low compared to the amount of work we have to do. Everyone on the CS team is overworked, stressed and strained. There’s no room for growth and very little support so burn out is real.

      avatar
      SimplePractice Response
      1y
      Thank you for providing feedback. We are happy to hear you enjoy your teammates so much. However, we are sorry to hear you feel micromanaged. One of our values is "We Are Built On Trust." A big part of that is trusting each team member's expertise in their role. Since you are a current team member, we encourage you to have a conversation with your manager about this. If you don't feel empowered to do that, please connect with your HR Business Partner and they will be happy to support you.
      3.0
      Jul 20, 2022

      Customers and co& customer and coworkers are great.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The core values of the company that they preach are really wonderful and great. The goal of the company to help people to help people their practices is the reason why I stayed as long as I did. You can also work from home which is nice.

      Cons

      They don't pay top of market like they suggest. They also say that they appreciate radical candor but really they don't. management wants you to be able to take radical candor, which ends up just being feedback that's given harshly. but anytime somebody questions the company and their values it's ignored. You won't move up in the company unless you are completely emotionless and if you are a white male. The pay ranges are wild for the same role. If you are applying for this job I would suggest upping your range when they ask for it.

      4.0
      Jan 23, 2024

      Still a good company, if it can learn to get out of its own way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passionate and intelligent colleagues, exciting business possibilities, and a meaningful mission make SimplePractice a great place to work.

      Cons

      As the company has grown, business interests (new customer acquisition, increasing revenue) seem to more frequently stand in opposition to customer interests (affordable pricing, valuable features).

      Viewing 19 - 21 of 150 Reviews
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      ReviewsSimplePractice reviews

      Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.