Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(97 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

97 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Mar 13, 2023

Best Company Ever

Senior accountant

Recommend

CEO approval

Business Outlook

Pros

I have never worked for a company that cares so much about their employees and customers as SimpliSafe. The benefits are amazing, including unlimited and hassle free PTO, insurance, dental, pet insurance, life insurance, 401K match, partial and fully remote positions, beautiful new office in downtown Boston, close to the train station, great pay and bonus structure, free alarm system, food stipend for onsite employees, and managers that mentor and guide you.

Cons

There are no cons. This place is the best!

3.0

Feb 22, 2023

Unorganized

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Consistent pay bonuses at the beginning

Cons

Company promises much but delivers on little as time progresses.

5.0

Feb 21, 2023

Nice, management was fair but not everyone is on the same page all the time with policies.

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Bonuses, WFH, Decent training. Hours.

Cons

New management who does not understand call center culture. Not much room for growth within.

Viewing 37 - 39 of 97 Reviews

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Jobs at SimpliSafe

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Manager, Vendor Manager

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Manager, Monitoring Compliance