Does SimpliSafe pay their employees well?

According to anonymously submitted Glassdoor reviews, SimpliSafe employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SimpliSafe. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SimpliSafe?

49% of SimpliSafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SimpliSafe 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SimpliSafe?

Customer Service Representative (27) , Software Engineer (15) , Tech Support (9) , Tech Support Representative (8) , Sales Representative (7) , Technical Support (6) , Customer Support Representative (5) , Customer Loyalty Specialist (4) , Customer Service Representative (CSR) (4) , Firmware Engineer (4) , Monitoring Specialist (4) , Sales (4) , Sales Associate (4) , Senior Software Engineer (4) , Analyst (3)

What are the pros of working at SimpliSafe according to real employee reviews?

"Caring people and great company." ((in 33 reviews)); "Good benefits that keep improving" ((in 23 reviews)); "Supportive culture and great people" ((in 22 reviews)); "Good Pay for call center work" ((in 21 reviews)); "work life balance is great" ((in 13 reviews))

What are the cons of working at SimpliSafe according to real employee reviews?

"Bad management" ((in 23 reviews)); "Sales managers are a complete joke along with directly above them" ((in 11 reviews)); "Training is awful, when ever new hires come on the floor they never know anything and many more issues from that." ((in 9 reviews)); "Chad’s leadership was amazing and that distilled down to every people manager in every organization." ((in 7 reviews)); "Awful communication." ((in 6 reviews))

What are employees saying about SimpliSafe layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SimpliSafe layoffs and their outlook for job security at SimpliSafe in 2026.

What are the top reviewed SimpliSafe locations?

Boston , Richmond , Braintree , Charlestown , Glen Allen , Downtown Crossing , Salt Lake City , Petersburg , Costa Mesa , Lakeland , Boca Raton , Cambridge , Lynn , Taunton

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SimpliSafe

SimpliSafe reviews

3.3

49% would recommend to a friend

(78 total reviews)

Hilary Schneider

24% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

Reviews about "Career Development"

Return to all reviews

5.0

Feb 25, 2025

Great place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Work with many smart people, some of whom are at the top of the field. - Able to contribute to many interesting projects.

Cons

- Work and impact vary among teams, some get more visibility from the organization which affects career growth.

1.0

Dec 21, 2024

Underpaid, training is trash and they are greedy, irresponsable, disorganized and not willing to improve.

Tech support

Recommend

CEO approval

Business Outlook

Pros

Work from home, that is it.

Cons

Underpaid, chained to the desk, no time to go to the bathroom, unrealistic expectations, disorganized, bad training.

4.0

Dec 17, 2024

Solid Experience in a Subscription Focused B2C

Operations

Recommend

CEO approval

Business Outlook

Pros

- Generally smart coworkers - Reasonable expectations of role - Lots of opportunity to learn skills beyond immediate needs of your job

Cons

- Opaque management - Middling salary - Weak benefits & bonus - Boring culture, and was getting worse - Too many management hires with goal of impressing executives/board as opposed to best-interests of team

Viewing 10 - 12 of 78 Reviews

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Jobs at SimpliSafe

Director Performance Media, Digital Customer Acquisition

Contact Center Inbound Sales Agent (Starting at $20 per hour)

Financial Systems Analyst II

Manager, Monitoring Compliance

Manager, Vendor Manager