SiteMinder reviews

The company is headquartered in Sydney, Australia and the US office has no input in the product. The US office just sells,implements and supports the product. The company is out of touch and has no interest in giving US customers what the want resulting in customers discontinuing the product after a few weeks. Lots of turnover in the company, This week alone four people resigned. Micromanaged beyond belief. If you work here get ready for managers to listen to your calls (training and sales.) Management is mostly clueless in what they are doing. The product is sub par to competition and generally more expensive resulting in 30%+ of sales dropping off. Tough market to sell in. SiteMinder will also try to sell you on growth but there is no where to go within the company. Managers are in place and not going anywhere and the company is not selling well enough to warrant any growth. Overall SiteMinder would be a good place for someone fresh out of college to get some Saas Experience but I would not recommend.

Micro-managers who use intimidation and fear to manipulate unless you are part of their little group and kiss their rear. Leaders should never bully others and instead should develop, guide, capacitate, and enhance their employees’ strengths. Doesn’t matter if you do your best; they will always look for the smallest thing to complain to you about and belittle you. Effort is not appreciated and employees are undervalued. Suspicious, sketchy, weird vibe around the office. Key management personnel always on Skype chatting (most likely about irrelevant things outside of work) with other colleagues instead of doing their job of being helpful and approachable to their teams. You can see the annoyance/ anger on their face. Definitely people who have been frustrated with their lives and are unhappy which intoxicates the environment by making others feel guilty for any reason they may find on the 1 on 1 meetings. Lack of proper training. Don’t you dare asking for help: they will harshly let you know that they already did the onboarding and that they already spoke to you about the industry which makes them think their job is done. No ongoing support; they are there to sit down and wait for paychecks to come every two weeks. Showing initiative and asking questions in order to develop yourself will be seen as if you are incompetent at learning and that they made a mistake hiring you in the first place. Favoritism is huge here. The ones who advance are the ones who play “the game” management inflicts. Be ready to drop to the ground feeding everyone’s big egos. Everything looks superficially nice at first. It is just a matter of time until you realize how toxic this workplace is. High turnover at SiteMinder is due to high stress and employees burning out too quickly as it is impossible to be oneself.