Sixt reviews

3.6

64% would recommend to a friend

(1,386 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

63% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to meet a lot of people from different cultures, and also learn people skills. Incentive was really nice too.

Cons

Always working in the sun and rain. Ideas given to management seem to bounce off and go no where.

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Sixt Response
8y
We appreciate your honest feedback with this review. We are excited to hear that you are enjoying the Customer Service Associate role with us in Fort Lauderdale and wish you a lot of success with Sixt. We have made a lot of changes so far with this location that have expanded across the U.S. and we hope to implement more of your ideas in the future. We want you to continue to provide us with your feedback. The best ideas come from our customers and employees that are living the Sixt life everyday and we are appreciative that you value our business enough to voice your opinions. Even though the results may not come quickly, know that we are working to expand these ideas on a larger level and this takes time. In the past year we have moved Sixt FLL to a larger branch, expanded our return area, Build a covered overhang for our CSA's, upgraded our uniforms, and implemented a customer service rating score for the CSA's completed easily by the customer via text. We are excited to announce new changes in the coming months as well!
1.0
Jun 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Free coffee,every month is a luncheon or outing. Everyone has their own desk. Corporate located near the beach.

Cons

Turnback manager is a micro manager, even wants to be notified when you take breaks or even leaving to go home. Temps are treated as such,no invites to company outings etc.

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Sixt Response
8y
We appreciate your review. We are happy to hear that you benefited from a few of the perks working at Sixt headquarters! We value your feedback and have further investigated your concerns. We are focused on the happiness and work life balance for all of our employees and have addressed the issues that you have listed. Rest assured that we do not promote a strict environment or exclusions and will continue to monitor this behavior closely. Temporary Employees are a part of the Sixt family and are included in all company events and have access to daily perks as you listed above. It is out goal to find a permanent home for all performing temporary employees. Many of our teams are growing so fast at headquarters that we often have new positions opening frequently.
1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Is possible to make good bonuses during high season

Cons

Poor customer service, revenue is first incompetent management Management encourage employees to lie and cheat Stressful environment bases on motivation by fear and punishment

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Sixt Response
9y
Thank you for your review. We are glad that you were satisfied with the commission structure as a Rental Sales Agent with us! What really separates Sixt from any rental car company is the positive customer service experience. We strive to make every customer feel as if they are in a 5 star hotel and our Rental Sales Agents and Customer Service Associates are a huge part of that. As an agent you have a lot of leeway to to go the extra mile for our customers. Without our customer loyalty we would not have revenue so this is always at the forefront for us. We are concerned about your comment regarding management. Fraudulent activity is not condoned and we have zero tolerance for it. This is a fireable offense and will not be encouraged by any manager. We will further investigate this concern. Our Area Managers are focused on management development and are dedicated to facilitating a great environment for our employees and and customers alike. Similarly, motivation is provided through coaching techniques and incentive based friendly competition among agents and associates. Although the sales position can be stressful because you are meeting goals, we try to make the process as fun and rewarding as possible! Finally, Sixt is focused on innovation. this is imperative for our business and clearly seen through MyDriver and other services that have pushed us beyond our competitors. We are consistently updating policies to match the times and also support our customers. After 6 years in the United States Sixt has grown significantly and our people also reflect this. Many employees that have proved themselves in entry level positions are now managers, not due to favoritism but because of performance.
Viewing 133 - 135 of 1,386 Reviews

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