Smartsheet reviews

3.3

44% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

29% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

New leadership, new ideas, new direction. Fresh eyes all see the same opportunities and have similar views for prioritization and course of action.

Cons

New leadership, new ideas, new direction. Slow pace of change. Interesting strategy. New team building playbook for legacy company.

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Smartsheet Response
1w
Sometimes new leadership and direction can bring both pros and cons, we totally get it! When fresh eyes come in with a new direction, the desire to move quickly towards it is always there, and we're making headway! Our focus is getting there in a stable, sustainable way, and we're so glad that you're here with us on that journey.
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, resources, structure (somewhat), good benefits.

Cons

All bets were off once the Blackstone/Vista acquisition was finalized.

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Smartsheet Response
1w
We hear your advice and your frustration. While this chapter has brought change, our focus is moving past this and into our next chapter that is filled with growth and stability. Thank you for your honesty, and we hope that you stick around with us into this next chapter.
1.0
May 30, 2026

Run for your life

Recommend
CEO approval
Business Outlook

Pros

Managers are generally good so teams work well together

Cons

The company is dying, constant exec turnover, layoffs. Made it literally impossible to make real money in sales anymore. Culture went from amazing to horrible after PE buyout.

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Smartsheet Response
1w
Collaboration is at the heart of who we are, so hearing that our teams work well together is what we strive for. However, we understand how some of the changes that have taken place can be incredibly frustrating for our teams. Our leadership team is aware of these pain points, and actively working through the best way to address and fix them. We understand that shifts in culture can be incredibly hard to navigate, especially for employees like you who have tenure here. We appreciate this insight and your continued support and belief in us, thank you for your review.
Viewing 4 - 6 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.