Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,386 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 139 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "• Good benefits and office atmosphere" ((in 103 reviews)); "Work life balance is great" ((in 81 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 65 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 20 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

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Smartsheet

Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)

Rajeev Singh

28% approve of CEO

30% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 9, 2021

Growth Opportunities Abound

Manager

Recommend

CEO approval

Business Outlook

Pros

Smartsheet is growing rapidly and it shows. There are plenty of opportunities for professional growth as an employee (promotions from within, training, etc.), but also opportunities to impact and help shape the company as well. Pay is very good and benefits are even better (free medical, stock options, work-from-home, and much more). It's a great product and my colleagues are outstanding.

Cons

In any growth environment, change is inevitable. If you are uncomfortable with change, uncomfortable with ambiguity, or not looking to be pushed to 'reach' professionally, this company (and honestly, other tech orgs too) may not be a good fit.

4.0

Nov 5, 2021

So far so good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- good base salary and benefits (401k, free Medical base plan) - supportive of remote work - for FT salary workers you can still make OT if you work over your 40/hrs - new ideas are welcome and managers seem supportive - working on bringing DEI to the forefront with new conversation series and employee feedback - interview process was streamlined well and the rectifier was very responsive and helpful

Cons

- No tuition reimbursement - too many ways to communicate (but are working on changing everyone to Slack) - Doesn't seem like there is much growth within departments unless the manager is promoted and then they need to fill that role - like a lot of places, some of the departments are short-staffed so it takes a while (2-3 weeks) to resolve issues

5.0

Nov 5, 2021

Great Mobile Team

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The mobile team is growing and supports a nice product. The schedule is fast but reasonable, and code quality is high. The other developers take pride in their work and take merge reviews seriously. The Senior and Principal developers are strong and understand the apps well. The team is fully remote, spread across the US and supports developers in any time zone in the continental US. Salaries are high, especially for people living outside of major cities.

Cons

Occasionally deadlines are firm. Some developers have worked weekends to meet a release date, but this is rare.

Viewing 889 - 891 of 1,304 Reviews

Jobs at Smartsheet

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)