Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 26, 2021

Save yourself! Avoid!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-RSUs (that is, until the price of the stock has been dipping as of late) that's really it

Cons

-toxic work cultures in several departments perpetuated by their leadership who are bullies and run off of fear, namely sales and support. it's known widely but there seems to be nothing that can be done about it. -leadership is predominantly white and male. -the DEI director is quitting after only being with SMAR for less than a year - let that speak for itself. SMAR does not have a true commitment to diversity and inclusion and would rather pay lipservice to their "attempt" at doing so. -there is no space for upwards mobility. when asking leadership for this, you are told you need to "forge your own path" despite what HR will promise you during your interview/onboarding. -when asked for compassion/understanding for deadlines when our team was understaffed by several positions, you will instead be met by formal write-ups and documentation of your "under performance" and "not supportive" attitude. -high turn over rates -several roles across departments are undervalued and underpaid what is market rate -work/life balance is non-existent and the pressure is high to maintain good standing with KPIs.

4.0
Apr 26, 2021

Always learning, Always growing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers love our product, I enjoy the colleagues I work with, I have had the ability to move departments and was supported, I have had great managers

Cons

Smartsheet has growing pains, you have to be willing to adapt and change a lot. Sometimes we moves slower than we should with process improvement

1.0
Apr 25, 2021
Recommend
CEO approval
Business Outlook

Pros

None. This place will suck your soul.

Cons

- Company is full of bullies including the CEO and the CTO. CEO hides behind the CTO to do all his dirty work. - There is no diversity. Majority of the leadership is White! They don’t hire folks from diverse background and don’t appreciate it. Things are so bad that the DEI person quit within a year! - If you are interviewing, ask the hiring manager or the recruiter about why so many people are quitting Smartsheet!

Viewing 1021 - 1023 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.