Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 20, 2020

Incredible company

Recommend
CEO approval
Business Outlook

Pros

Smartsheet truly cares about their employees and their customers, and their response to COVID proves it over and over again. The culture is amazing - everyone is genuinely positive, supportive and enthusiastic. People love their jobs, believe in the products and in their leadership. The benefits are also incredible.

Cons

Honestly, I can't think of anything.

5.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

- Thorough on-boarding experience - Strong internal support network and documented work processes - Exemplify core values - Transparent management

Cons

- Job description could have used some work - not totally match job nuances since so many departments exist and overlap - Really rigorous on-boarding process

5.0
Mar 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Ever since I started, the customer experience has been the focus. All of leadership is on the same page, and are able to guide us in the same direction. The support we receive from all levels makes all the difference. Leadership pays attention to who works hard, and ensures the customer is getting the best experience they can and rewards their employees for going above and beyond. Often times the Senior Director will engage with us and provide us with how Smartsheet is working to improve the customer experience. I've never experienced the amount of investment leadership puts into their team, with a merit increase, bonus, and stock options it's hard to not to want to come to work everyday.

Cons

Bring NYE back as a holiday.

Viewing 1120 - 1122 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.