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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,297 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Feb 22, 2020

      Great Company With Tons of Growth Potential

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone at the company is very customer focused and motivated to make an impact in the lives of our customers - something that is pretty rare around companies these days. Most people around the company are also eager to help colleagues grow and succeed, and with the rapid growth the company is having, there are many career advancement opportunities for top performers. Free snacks and transportation stipend are also big perks!

      Cons

      With the rapid growth at Smartsheet, there is room for process improvements throughout the company. Management could be more open to heeding feedback on these processes from employees that are doing the job that these processes are supposed to support. No 401k match at the moment is a disadvantage compared to other software companies around the area.

      4.0
      Feb 4, 2020

      Great company to work for

      Marketing automation senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smartsheet has really awesome benefits and great company perks. It's a cool company culture and most employees genuinely seem to love working there.

      Cons

      As it is a rapidly growing company, there seems to be a decent amount of churn and not a lot of support or patience for employees who may be struggling.

      5.0
      Feb 3, 2020

      Growing, good people, good opportunity for success

      Client development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Managers who are open to your ideas, ambition and allow you to challenge their ideas for a better outcome. Communication and strategies throughout the year from the top down to help you hit your quota and exceed it. A sales floor that is fun and a director that is very supportive and encourages contests. Quarterly grub hub meals. Other organizations push fear when it comes to sales. A few sales reps are starting to get promoted from within which is valuable to not only retain reps and offer upward mobility but to share tribal knowledge and best practices to win business. They allow sr. reps to transition to strat roles as well.

      Cons

      No Christmas party. We don't have work from home culture yet. I'd like to see our CSM role go onsite with our customers more frequently and be measured on training and enablement activities. More women in leadership roles is a good goal for Smartsheet as we continue to hire more CDMs in Bellevue, Boston, and Au.

      Viewing 1126 - 1128 of 1,297 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.