Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Nov 24, 2024

      Lots of recent changes

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with good leadership in general however lots of good mid and senior management left the company end of 2023- 2024. Good benefits and lots of social gatherings

      Cons

      Leading up to being aquired the company did 3 layoffs in 12 months which resulted in a bit toxic environment and lots of micromanagement.

      5.0
      Nov 22, 2024

      Great company for growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work with smart coworkers - Growth opportunities are supported by managers - Opportunities for impact - Work/life balance - Many areas to learn and grow - Welcoming and accepting environment - Organized

      Cons

      - Flip/flop on goals with no transparency

      1.0
      Nov 19, 2024

      Horrible place to work

      Account executive - expansion
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, dental, decent healthcare, maternity leave

      Cons

      My manager is the most miserable human being I have ever associated with. He’s created the most toxic work environment for everyone on my team. The turnover is mind boggling and they will fire you before you even have a chance. Have to keep your head down and be a robot or you’ll be a target. A manager can make or break your experience here and the majority of the good ones have left. Smartsheet made the worst decision by recently changing its licensing model in the middle of its Q4. Hard to believe mass layoffs won’t happen. The product is dying quickly and for some reason the company has destroyed itself from within with the changes. Do not come work here at this time and of course I’m praying the acquisition will lead to something positive but as of today it is a nightmare here.

      avatar
      Smartsheet Response
      1y
      Thank you for feedback. I appreciate you sharing the positive impact our benefits have on your experience, as they reflect our commitment to employee well-being. I also understand your concerns around management and team dynamics. As a senior leader on the Go-to-Market team, I strive to cultivate a leadership environment rooted in empowerment and mentorship, and I’m disappointed to hear this hasn’t been the case for you. We are in an evolving and exciting phase at Smartsheet that presents an opportunity for collaboration, innovation, and collective growth. As we embark on this new chapter, I encourage you to share your experience directly so we can continue to learn together. Please feel free to connect with your People Business Partner or me. Thanks again. – Jake Mars, Senior Vice President, Large Enterprise
      Viewing 295 - 297 of 1,299 Reviews
      Related searches: Smartsheet jobs | Smartsheet salaries | Smartsheet benefits | Smartsheet interviews | Smartsheet conversations
      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.