Socure reviews

3.4

61% would recommend to a friend

(227 total reviews)

Johnny Ayers

60% approve of CEO

66% positive business outlook

Socure has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
1.0
Jan 9, 2023

Stay away from this toxic company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Do. Not. Work. Here. Do not even apply here. When I interviewed, I specifically referenced Glassdoor reviews and layoffs, and was promised that things had changed, and that I shouldn't be worried about negative reviews (or further layoffs). Alas, I was wrong, my life's been upended, and now I will add my 1-star rating on top of everyone else's. I had multiple offers to choose from and was misled to believe that Socure was a safe bet. Pros: Benefits and pay were competitive, fully remote work, and they have an innovative product that could have lots of applications. Working-level colleagues were wonderful.

Cons

(1) Why hire someone to let them go weeks later? (2) The distinct lack of company culture was astounding: how can you build an organization around a product that alleges to promote diversity and have no avenues for seeing your employees as actual people with actual interests? No DEI initiatives or recognition, no social slack channels, no place to organically connect with colleagues (as a 100% remote company). Furthermore, the absence of company dedication to a diverse workforce is shocking given how often they preach about helping underrepresented groups get approved for financial services/ID verification. It would be interesting to see what groups were most impacted by these layoffs. (3) Even within a short amount of time, I was able to deduce that executive leadership was full of politicking and drama. People did not support or approve of leadership, basically validating everything that was discussed in prior Glassdoor reviews. (4) Poor severance packages.

1.0
Mar 10, 2022

Dream Seller

Recommend
CEO approval
Business Outlook

Pros

The company had so much potential with previous CEO.

Cons

During my time here, I've seen so many changes from upper management. With multiple discrimination lawsuits, we started hiring more minorities just to fill sits. Recently, the original founder file a lawsuit against the company. We're losing so many logo while current CEO wants to run the company like an ivy league school. People below leadership teams are treated like trash.

3.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Good compensation. Excellent co-workers. Unlimited PTO. Good healthcare options.

Cons

Toxic leadership with little to no plan for the future. Everyday you come to work there will be a new fire to deal with, this is exciting at first, but quickly becomes tiresome, until eventually you burn out and leave, or you resign yourself to "this is just how Socure works". The long term plan is obviously to "make money" (really to make a few people even wealthier), but it's a bit like that South Park episode with the underwear gnomes: steal underwear, ... , profit! Well Socure is perpetually in that "..." phase, so every month, sometimes everyday, there is a new "omg we have to get this done now" project, where you drop everything you were working on to work on this new thing. After a little bit of this, you look back and realize you've never been able to complete anything (at least not well), and that most of your time has been spent in meetings, or figuring out how to slap some solution together really fast, and inevitably what to do with this steaming pile you have helped create and are now expected to support in-perpetuity.

Viewing 4 - 6 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.