Socure reviews

3.4

61% would recommend to a friend

(227 total reviews)

Johnny Ayers

60% approve of CEO

66% positive business outlook

Socure has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Socure employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
1.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product, but I'm struck by how positive and empowering everything is when this place is notorious for discriminating against people of color and women.

Cons

I'm so frustrated that I'm crying because I don't understand why this is all okay. This company has numerous problems, and the board of directors refuses to address them. How many times will you let the CEO deceive you? How many more lawsuits are there? I wish I had never joined this cult. When something happens, the company's leadership goes on a world tour, asking people to say nice things about it. People are not stupid—we are well-informed. The CFO did not simply leave, he is a serial harasser, as is the CEO. I despise lying to people and putting myself down by pretending to be okay with it. Leadership is destroying employees and encouraging them to lie about the current problems they are facing. Stop posting fake review and fix the current problems before more people are affected by all your wrongdoings.

1.0
Mar 26, 2024

You are a super talent with a great career path; invest in a better company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Joining Socure places your career, reputation and livelihood on the line, so I'll spare you with bland 'pros'. Please allow me to help you with all the proper reasons why not to join.

Cons

When a leader exhibits traits of being a 'taker', unprofessional, and overly self-assured to the point of dismissing others' intelligence, it sets a tone that permeates throughout the organization. This attitude trickles down, influencing the behavior of direct reports and their subordinates, ultimately resulting in a culture where conformity to these negative traits or departure become the only viable options. Check out the list of leaders in Socure who are no longer with this company and then check out the CEO and his surrounding C-levels and SVP's. Look deeper into their professional paths and years of experience and ask yourselves if it meets your basic expectations of a professional manager/leader or does it read, too quick to be good... Socure is a company that runs itself towards its failed end and has been doing so with great talent for years, loosing money, customers, trust and talent. Leadership (CEO and down) pivoted the company's focus and structure several times, always exemplifying how little they care about the workforce and how strongly they believe in and unaware they are of their own incompetence. More them once, female employees would be talked-down to, or be underpaid knowingly, compared to their male colleagues. Managers are fighting for glory and throw their direct-reports under the bus if it comes to claiming responsibility. OKR's and bonuses are handled poorly in planning, synergy between teams. No wonder why other companies and solutions in the market are doing so much better. Much like this comment, you will find many others which detail the sad 'inside look' but really - read through the profiles of the leaders at this company, open crunchbase and check the money raised and evaluation drop, and ask yourself all the important questions. Also, reach out to former employees in roles you're applying for; worst case, you'll have a nice chat and a new contact; best case - you'll know first hand why you should keep looking and skip this one! * Career opportunity - lower your expectations... * Compensation and benefits - under market * Culture & Values - the company may have had those but eliminated them with the help of new and uncaring HR leadership. * Diversity & Inclusion - probably the worst examples I've seen in the industry. * Senior management - only a handful are true leaders, the others are there just tripping each other or blaming the workforce for their lack of leadership. * Work/life balance - remove 'life' and 'balance' and...yeah that's pretty much it.

2.0
Nov 10, 2021

No WLB or Respect for Employee's Personal Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It seems like the company is growing quickly. If you were one of those who started a couple years ago, you'll likely see a big payday, equity-wise. Not so much for the rest of us.

Cons

There is no respect for employees' time during non-working hours. If you are going to hire a distributed work force with people who are not located on the East Coast, you need to adjust the times of mandatory meetings to accommodate other times zones. We're regularly expected to attend 6:30am and 7am PST meetings, and, of course, are not also offered the benefit of stopping work at EOD East Coast Time. To whit, it's not just the all-employee meetings that are at these times, managers regularly set early morning meetings for smaller teams. Pay is below market as well. They expect you to drink the Kool-Aid that the stock option grants will pay off big one day, which they won't for later-joining employees. Bonuses are only offered to higher titles instead of uniform for all employees. The culture is extremely micro-managey. For example, after 90-minute long, mandatory (and early) meetings, you are required to take a test to "prove" that you were listening. Treat your employees like adults; we don't need to "prove" anything to you - just trust we are doing our jobs.

Viewing 7 - 9 of 227 Reviews

Glassdoor has 229 Socure reviews submitted anonymously by Socure employees. Read employee reviews and ratings on Glassdoor to decide if Socure is right for you.