Sonder reviews

2.7

26% would recommend to a friend

(725 total reviews)
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Francis Davidson

22% approve of CEO

12% positive business outlook

Sonder has an employee rating of 2.7 out of 5 stars, based on 725 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sonder employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

725 reviews
3.0
Mar 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, teammates, team building events. The employees of Sonder are really amazing.

Cons

Pay, lack of respect, upper management, the work itself

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Sonder Response
6y
Thank you for taking the time to share more about your experience with us. It's great to hear that you enjoyed our perks & benefits and that you think highly of our team/colleagues. Knowing that you departed Sonder before the impacts of COVID-19 were clear, it's understandable that you feel a lack of transparency around how we navigated our response to the situation — happy to lean in here: - Leadership had to make the incredibly difficult decision to layoff or furlough about 30% of our global workforce. Compassion, empathy and a commitment to upholding our mission is what guided us through this. - We're taking the necessary steps to support our employees (previous and current) as best we can. It's been inspiring to see our community rally around each other in solidarity and support; something we'll continue to champion. - Guests now have increased flexibility for all reservations made on Sonder.com. Should they need to cancel a stay with us, they'll receive credits that can be used towards future reservations. Specific details can be found on our website. We hope this information is helpful. If you have additional questions, please reach out to hrbp@sonder.com and we'll set some time to connect.
2.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

You will have the opportunity to work with highly intelligent, collaborative, and FUN colleagues! Most of them will make an everlasting impact one way or another if you choose to continue your professional career with the People team at Sonder. I would also say and agree there being many projects and opportunities where you will realize how much capability you have in yourself to create the change you can see happen in real time.

Cons

However, the politics that goes on in this company is what can potentially poison the culture and overall experience they are trying to create. I think senior leadership is enabling toxic leaders and personalities. If you can turn on your charm and have the appearance (more so BS your way) of being a high performer, you will be fine. If anything, you will thrive. These types of people will crush you if there is any form of incentive for them personally. It's disappointing to see Sonder having so much potential, and this could all come crumbling down, leading to the team falling apart because of this. The People team has the responsibility to execute a great work environment. From my understanding and experience, they are not delivering and meeting the standards they have set.

2.0
Mar 14, 2019

Poor Management and unclear job title

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New innovative ideas for travel industry and there is no micro-managing. Co workers are fun and very hard working.

Cons

There is definitely a bro culture among management they come across as very nice and understanding. However, over time it is clear that there is underlying discrimination, racism, and disrespect. I was told in the interview that I would be hired on as an Admin assistant and would rarely be out in the field, but barely a week into the job I began feeling like more of an errand girl. I also felt discriminated against by management which is very unprofessional.

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Sonder Response
7y
I'm sorry your experience has not been awesome. I see that you are a current employee. There have been quite a few changes in the New Orleans market recently. I would love to hear your perspective and understand if you feel the culture is changing for the better. If you feel comfortable, please ping me on slack so I can learn from you. Our people team goal is - Build the most amazing employee experience in the world! This is a goal for all Sonder employees.
Viewing 13 - 15 of 725 Reviews

Glassdoor has 780 Sonder reviews submitted anonymously by Sonder employees. Read employee reviews and ratings on Glassdoor to decide if Sonder is right for you.