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      SonderMind

      Engaged Employer

      SonderMind reviews

      3.5

      56% would recommend to a friend

      (186 total reviews)
      avatar

      Mark Frank

      58% approve of CEO

      57% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      186 reviews
      5.0
      Jul 15, 2025

      Collaborative Team, Fast-Paced Environment, A Solid Place to Grow in Recruiting

      Recruiting coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Collaborative, supportive recruiting team -Strong mission and meaningful work in mental health -Opportunities to learn and grow within talent acquisition -Leadership is open to feedback and process improvements -Exposure to full-cycle recruiting and cross-functional teams -Fast-paced environment that sharpens coordination skills -Clear goals and structured workflows -Flexible work environment with remote options

      Cons

      -High-volume workload with shifting priorities -Processes and (AI) tools still evolving, requires adaptability -Limited resources at times, common in startup environments -Fast-paced growth can lead to role ambiguity -Cross-functional communication can be challenging at scale -Some repetitive administrative tasks in this particular role

      1.0
      Jul 4, 2025

      Horrible Billing

      Licensed clinical social worker lcsw
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is not bad. They send you referrals.

      Cons

      Low client retention due to horrible billing problems. More interested in financial gain over client care. Prevents therapist from scheduling appointments if clients have a pending balance on their account. Expect to spend so much time chasing clients to complete accounts or set up an appointment.

      2.0
      Jul 2, 2025

      Trying too much and lead by analysts

      Provider relations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and startup benefits.

      Cons

      They are trying to move into more channels before the product, services, or service is ready. Leadership is now all former analysts. No real clinical , healthcare, or success leadership. Very meeting heavy with 5-10 people attending because most don’t know or won’t take forward action. Most employees are either less than 6 months or 3-4 years and are now leadership with no leadership training or skills and no knowledge of mental healthcare. Lastly, because of the pivot to add more than direct to consumer there will be layoffs soon due to missing budget for the fake forecast.

      Viewing 43 - 45 of 186 Reviews
      Related searches: SonderMind jobs | SonderMind salaries | SonderMind benefits | SonderMind interviews
      ReviewsSonderMind reviews

      Glassdoor has 266 SonderMind reviews submitted anonymously by SonderMind employees. Read employee reviews and ratings on Glassdoor to decide if SonderMind is right for you.