Is Sorenson Communications a good company to work for?

Sorenson Communications has an overall rating of 3.1 out of 5, based on over 677 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 36% of employees would recommend working at Sorenson Communications to a friend and 32% have a positive outlook for the business. The best reviews about Sorenson Communications have been left by employees working as Trainer , Leiter Kundensupport / Betriebsleiter and Video Interpreter .

Does Sorenson Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Sorenson Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sorenson Communications. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Sorenson Communications?

36% of Sorenson Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sorenson Communications 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Sorenson Communications?

Captioning Agent (102) , Interpreter (28) , Captioning Agent (CA) (27) , VRS Interpreter (22) , Sign Language Interpreter (20) , Video Interpreter (20) , Caption Agent (19) , Operations Coordinator (17) , Video Relay Interpreter (16) , Account Manager (12) , Communications Assistant (12) , Leiter Kundensupport / Betriebsleiter (12) , Trainer (12) , Captioning Assistant (9) , Customer Service Representative (9)

What are the pros of working at Sorenson Communications according to real employee reviews?

"Flexible scheduling, work from home" ((in 36 reviews)); "Great for people who are introverts!" ((in 31 reviews)); "Flexible schedule and at" ((in 29 reviews)); "Flexible Hours (I was able to complete schooling and switch my schedule around to fit each semester's hours)" ((in 28 reviews)); "Benefits were good." ((in 25 reviews))

What are the cons of working at Sorenson Communications according to real employee reviews?

"Management was poor." ((in 49 reviews)); "low pay and not very flexible on scheduling" ((in 41 reviews)); "Annual layoffs and no solid understanding of the company's core business and strengths." ((in 13 reviews)); "NO raise in many many years." ((in 12 reviews)); "No pay raises for many years." ((in 6 reviews))

What are employees saying about Sorenson Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sorenson Communications layoffs and their outlook for job security at Sorenson Communications in 2026.

What are the top reviewed Sorenson Communications locations?

Salt Lake City , Taylorsville , San Antonio , Henderson , Scottsdale , Rochester , Las Vegas , Tucson , Colorado Springs , Austin , Meridian , Atlanta , Dallas , Houston , San Diego , Denver , Tampa , Saint George , Orem , St. George , Saint Paul , Cincinnati , Riverside , Orlando , Boise , Kansas City , New York , Oklahoma City , Los Angeles , Vancouver

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Sorenson Communications

Sorenson Communications reviews

3.1

36% would recommend to a friend

(658 total reviews)

Paget Alves

27% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.0

Culture & values

2.9

Compensation and benefits

2.4

Senior management

2.4

Career opportunities

Sorenson Communications has an employee rating of 3.1 out of 5 stars, based on 658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sorenson Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

658 reviews

2.0

Nov 5, 2018

Technical Support

Technical support

Recommend

CEO approval

Business Outlook

Pros

At first, it’s a nice place to work at... co-workers is great!

Cons

Very stressful, managements aren't helpful at all. Always barking at us all the times. Wage is so not worth it, you would make more money working at a grocery store or McDonald’s flipping burgers in the long run. Pay raise yearly is approximately 10 cents.

2.0

Feb 3, 2018

Too big for its britches

Leiter kundensupport / betriebsleiter

Recommend

CEO approval

Business Outlook

Pros

The camaraderie of other interpreters was wonderful. The technology was pretty good. The perks were nice, even though they weren't monetary.

Cons

Management was poor. Trying to get in touch with internal tech support on the weekend was difficult. Need to focus more on the community they serve; not Deaf centric.

2.0

Oct 27, 2017

Not a good experience overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great experience working with excel Grows your leadership/ organization skills

Cons

This job can really have you spinning your wheels. Ongoing behavioral, performance and attendance issues are tolerated here that would not be tolerated elsewhere. Ops have to document and research all issues for interpreters to maybe get a soft talking to. Issues resume shortly thereafter with most. Upper management wants Ops to use creative ways to get interpreters to do their jobs and follow the rules- banners, games, coupons, dollar store prizes- all of which have minimal effect on adults. Yet management is very quick to correct and criticize Ops, no creative tactics needed.

Viewing 109 - 111 of 658 Reviews

Jobs at Sorenson Communications

Sign Language Interpreter - ASL/English VRS - Part Time - San Juan, Puerto Rico

Sign Language Interpreter - VRS - Part Time - Houston, Texas

Sign Language Interpreter - VRS - Part Time - Manhattan, New York

Sign Language Interpreter - VRS - Part Time - Tucson, Arizona

Sign Language Interpreter - VRS - Part Time - St. Cloud, Minnesota

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Sorenson Communications

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Ratings by category

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Technical Support

Too big for its britches

Not a good experience overall

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