Sovos reviews

3.4

59% would recommend to a friend

(580 total reviews)
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Kevin Akeroyd

44% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.4 out of 5 stars, based on 580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

580 reviews
3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Room for growth, supportive colleagues

Cons

Salaries are not competitive comparing to same positions in other companies.

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Sovos Response
1y
Thank you for sharing your feedback from your time spent at Sovos and for highlighting the opportunities for growth and the supportive nature of our team. We deeply value the professional development of our employees and are committed to fostering an environment where everyone can thrive. Regarding your concern about salaries, we understand how important competitive compensation is. We continuously evaluate our compensation structure to ensure it aligns with industry standards and reflects the value our team members bring to the organization. While we are mindful of this, we also consider various factors to maintain the long-term sustainability of the company and support a wide range of initiatives that benefit our employees. We are always open to feedback as we strive to improve. We appreciate the hard work you put into making our organization a great place to work, and we wish you the best of luck with your future endeavors. Best, Eva Krauss Chief Transformation Officer
1.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

There are still a few good people left "in the trenches".

Cons

The company has been terminating skilled workers and trying to replace them with offshore ones while becoming very top-heavy. . Not with great success one might say.

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Sovos Response
1y
Thank you for sharing your thoughts. We understand that change can be challenging, and we recognize the impact it has on employees. As we continue evolving as a company, our focus remains on building a balanced and effective workforce that supports both our business goals and our employees’ success. The steps we have taken over the past year have been essential in positioning Sovos as a leading industry innovator. Our strategy builds upon the company’s strong legacy, driving record levels of revenue, customer and partner engagement, employee investment, and social impact. These achievements are the result of deliberate efforts to enhance innovation, stability, and long-term success. We have also developed strategic partnerships that enable us to adopt world-class automation, AI, and process improvements to drive efficiency and deliver exceptional results. This approach, widely used by top-performing companies—including Sovos and many of our Fortune 500 customers—has led to measurable improvements in quality, speed, and effectiveness in addressing customer needs. Regarding leadership, our management team is focused on positioning the company for long-term growth and stability. While transitions can be challenging, every decision is made with careful consideration of our employees and the business as a whole. We remain committed to supporting our teams through these changes and ensuring they have the tools and resources needed to succeed. We appreciate your feedback and remain dedicated to continuous improvement and innovation. If you would like to discuss further, my door is always open. Eric Lefebvre Chief Technology Officer
1.0
Jan 29, 2025

Good Product, But Management is a Complete Disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sovos has a solid product with good market potential. Some amazing and hardworking colleagues who truly care about their work.

Cons

No Real Training: They offer useless generic training sessions, but when it comes to actual product-related training, there’s nothing. Employees are expected to figure things out on their own. No Team Meetings or Employee Check-ins: I honestly don’t remember the last time management arranged a team meeting or even a casual catch-up call to check on employees. Unresponsive Management: Whenever we request support or feedback—especially on critical matters like salary raises on recent promotions—management either completely ignores it for months or avoids the conversation altogether. Shocking Handling of Salary Raises: The pay raise I received after my promotion was disappointingly low. When I raised concerns, leadership ignored me for months. After constant follow-ups, they finally had a meeting only to put the blame on me. Their reasoning? The only way to give me a fair raise would be to fire other employees. Instead of addressing the issue, they wanted me to "put myself in other people’s shoes" and accept it as fair. Absolutely unprofessional and unacceptable. Leadership is Disconnected & Lacks Empathy: Upper management is completely out of touch with reality. They expect miracles from employees while giving absolutely nothing in return. Hardworking people are leaving in frustration, yet leadership refuses to acknowledge or even have a conversation with them before they go. Toxic Culture & No Accountability: The company has been completely destroyed by the current management. They are ignorant, unprofessional, and severely lack basic soft skills or emotional intelligence. Employees are treated like disposable assets, and there’s no effort to improve morale or retain talent.

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Sovos Response
1y
“Thank you for your honest feedback. I’m glad to hear you see the strength and market-potential of our products and appreciated the hard work of your colleagues – we truly are fortunate to have such dedicated people on our team. I’m sorry to hear about your frustrations, especially around leadership and communication. As a current employee, I am sure you have seen our messages acknowledging improvement opportunities and the focused actions we are implementing, as advised by employee-led focus groups providing. It’s clear we fell short in your experience, and that’s something I personally take to heart. I hope you see improvement going forward. Our leadership team is deeply committed to building an environment where employees feel connected and respected. It is simply unacceptable not to have consistent 1-on-1 meetings and team check-ins. These conversations are crucial for ensuring employees feel supported and voice their needs and concerns. These touchpoints are a priority because we care about our people and their experiences. We need leaders who can explain messages with clarity and are willing to hear from employees directly. I want you to know that your feedback matters and helps us get better. We care deeply about our employees, and we’re committed to making Sovos a place where everyone feels supported, respected, and empowered to grow. If you’re open to it, I’d welcome the chance to learn more about your experience to help us understand where we went wrong and how we can improve. Thank you again for sharing your perspective. We’re listening, and we’re committed to doing better. “ Kevin Akeroyd, CEO
Viewing 61 - 63 of 580 Reviews

Glassdoor has 885 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.