Sovos reviews

Thank you for your honest and detailed feedback. We’re incredibly proud to hear that your experience with our customer-facing teams, across Sales and Support, was so positive. The dedication, passion, and excellence of our people are what truly make the difference for our customers, and we’re grateful for your recognition of that. We also want to acknowledge the challenges you raised. Navigating change, whether it’s leadership transitions, evolving strategies, or internal systems, can be difficult, and we understand how that can affect both employee morale and the customer experience. Your feedback is a powerful reminder of how important it is to balance ambition with clarity, resources, and focus. We're actively working to streamline our operations, modernize internal systems, and ensure our teams are equipped to deliver on our commitments without being overextended. These improvements won’t happen overnight, but they are underway, and we remain committed to listening and adjusting where it matters most. Thank you again for your contributions and insights. We truly appreciate the passion you brought to the organization and wish you all the best in your next chapter. Alice Katwan - President, Revenue

Thank you for taking the time to share your experience. We're glad to hear you appreciated the schedule and found the people you worked with to be kind and supportive, especially your direct manager. That sense of connection and team spirit is something we strive to foster across the organization. We also want to acknowledge your concerns regarding advancement opportunities and departmental changes. We recognize how important career growth and clear communication are, and your feedback helps us continue to improve in those areas. While we’re sorry to hear aspects of your experience didn’t meet your expectations, we’re grateful you shared your perspective. We truly appreciate your contributions during your time here and wish you nothing but the best in your future endeavors. Gregg Spratto Chief Operating Officer