Sovos reviews

3.4

59% would recommend to a friend

(580 total reviews)
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Kevin Akeroyd

44% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.4 out of 5 stars, based on 580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

580 reviews
3.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers were a pleasure to work with. I've heard sales jobs can be okay if you do exceptionally well in your role.

Cons

New executive and CEO takeover a few years ago has led to mass layoffs. Employees were asked to assist in developing AI tools that took away their jobs shortly after and outsourcing has led to a decreased quality in customer facing service. In Operations, US employees were intentionally replaced with overseas folks as a part of hiring policy.

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Sovos Response
7mo
Thank you for sharing your experience and honest feedback. We appreciate the time you've taken to reflect on your time at Sovos. We're glad to hear that you enjoyed working with your colleagues. Our people are truly at the heart of what we do. We understand that organizational changes can be difficult, especially when they impact teams and roles you've been dedicated to. Leadership transitions and strategic shifts are never easy, and we recognize the uncertainty they can create. Sovos operates in a rapidly evolving compliance industry where client needs, regulatory demands, and technological advancements require us to adapt quickly. While we've made difficult decisions around restructuring and resource allocation, these choices are made with careful consideration of both our business sustainability and our commitment to delivering exceptional service to our clients. We remain focused on investing in talent, recognizing expertise, and building a global team that can meet the complex demands of the compliance landscape. Your feedback about recognizing subject matter experts and talent during transitions is important, and we take it seriously. We're committed to continuous improvement in how we support our teams through change. We wish you all the best in your next chapter and thank you again for your contributions to Sovos. - ‎Chris Lynch, Chief Marketing Officer
4.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning experience and training

Cons

Very stressful during tax season

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Sovos Response
7mo
Thank you for sharing your feedback. We're glad the learning opportunities and training were valuable to you. We also appreciate your candor about tax season intensity. The compliance industry does bring demanding peak periods with strict deadlines, and we support our team through clear prioritization and open communication with managers. That said, we recognize the fast-paced, deadline-driven environment isn't the right fit for everyone, and we respect that. We're committed to being transparent about what to expect and continuously improving how we support our people. We wish you all the best in your next role. - The Sovos Talent Team
1.0
Oct 13, 2025

Good people with untrustworthy leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work. At this point nothing else.

Cons

Private ownership keeps making top-down decisions that bleed the company dry. I left a few years ago and from the looks of current reviews, it hasn't gotten any better.

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Sovos Response
8mo
Thank you for taking the time to share your perspective. We appreciate hearing from Sovos alums, even if your experience at Sovos didn't meet your expectations. You're right that we've undergone significant organizational change over the past few years as we've worked to build a truly global compliance platform in a rapidly evolving industry. I recognize that pace of transformation can be both exciting and challenging, and we are also working to continuously improve how we communicate strategic decisions and create opportunities for team input across all levels. I'm glad flexible work was a positive for you — it remains core to how we operate. Since your time here, we've also strengthened our focus on transparent communication, employee development programs and creating forums where team voices directly shape our direction. There's always more work to do, and feedback like yours helps us stay focused on what matters most to our people. We wish you all the best in your career. - Laura Handler, Chief of Staff
Viewing 25 - 27 of 580 Reviews

Glassdoor has 885 Sovos reviews submitted anonymously by Sovos employees. Read employee reviews and ratings on Glassdoor to decide if Sovos is right for you.