Sovos reviews

3.4

59% would recommend to a friend

(580 total reviews)
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Kevin Akeroyd

44% approve of CEO

46% positive business outlook

Sovos has an employee rating of 3.4 out of 5 stars, based on 580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sovos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

580 reviews
1.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

remote work, that’s it nothing else

Cons

You will do more work for no more money. This is their standard operating procedure. When someone quits or gets fired, that's just considered savings. They almost never backfill the role, so you just get to add that workload to your own. It's exhausting and feels incredibly disrespectful. · Leadership is completely checked out. Honestly, who's running this place? There's zero direction, zero vision. It feels like everyone is just waiting around for the company to be acquired. I have no idea what the strategy is, and I don't think they do either. There's no clarity, no momentum, and definitely no trust left. · Your career will stall here. Promotions junt title changes to avoid giving real raises. There's no training, no real opportunity to learn. You're on your own. The "onboarding" is basically just getting login info and then being thrown into the deep end because everyone is too burned out to train you.

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Sovos Response
6mo
Thank you for sharing your honest feedback after more than five years with Sovos. I am glad remote work flexibility was valuable during your time here. I want to address a few points directly. Our strategic direction is clear and we communicate it regularly through our All Connects meetings and other forums: our vision is to transform tax and compliance into a force for growth and a core strategy to do is our evolution from point solutions to platform. We are executing against that vision, taking market share and growing in the areas that matter. We do backfill roles. In the vast majority of cases, positions are replaced when employees move on. While we may occasionally pause to reassess structure or scope, adding permanent workload without a plan to replace talent is not how we operate. When teams feel stretched, that is something I take seriously. Regarding onboarding, we provide a full-day orientation session along with pre-hire communication and follow-ups alongside functional trainings, though I recognize that the experience can vary depending on team and manager, and that is something we continue to work on. I am sorry you felt your career stalled during your time here. The reality is that Sovos is not for everyone. We find that people who are adaptable, results-driven, and collaborative in fast-paced environments succeed best here. We are making significant investments across the business, including in our Sales, Product, and Service Delivery teams, as well as AI tools to help our people feel more productive and empowered in their roles. Thank you for the contributions you made during your tenure, and I genuinely wish you well in what is next. - Colleen Schlagel, Chief Talent Officer
3.0
Nov 19, 2025

Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people Good managers Good team

Cons

Confusing leadership Constant change a

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Sovos Response
6mo
Thank you for taking the time to share your feedback. It is great to hear that you value your team and managers. Our people truly are at the heart of what makes Sovos special. I understand that the pace of change we have experienced can feel disorienting. The compliance industry moves quickly, and we have been working hard to position ourselves strategically to meet evolving customer needs and market demands. That said, I recognize that rapid transformation requires clear communication and consistent direction from leadership, and we are committed to improving in those areas. We are actively working to ensure our strategic priorities are better communicated across the organization so everyone understands not just what is changing, but why. Your perspective helps us identify where we need to do better. If you would like to discuss your experience further or share specific suggestions, I'd welcome the conversation through myself, your manager, or HR. Thank you again for your candor and for being part of our journey. - ‎Swati Garodia, Chief Product Officer
3.0
Nov 11, 2025

Perks

Recommend
CEO approval
Business Outlook

Pros

- incredible flexible fully remote, hours adjustable

Cons

- lack of coaching spending time in training and 121 career goals

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Sovos Response
6mo
Thank you for sharing your feedback. We're glad the flexibility and remote work options are working well for you. Creating that balance is important to us. Your point about coaching and career development is well taken. We recognize that growth conversations and one-on-one time are essential, and we're actively working to strengthen how managers support their teams in setting and achieving career goals. This kind of feedback helps us identify where we can do better. We appreciate you taking the time to share your perspective, and we encourage you to continue the conversation with your manager or our Talent team directly. Your experience matters to us. - The Sovos HR Team
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