Spreetail reviews

Cons: Oh boy where do I begin? Once the honeymoon phase has passed you begin to see the business for what it really is, a cult. They built it by hiring a foundation of tons of midwest kids fresh out of college who were easily indoctrinated and readily drank the kool-aid by the pitcher. 45 Hours is considered a light work week here and remote work is a non starter…….unless its after hours or on the weekend when it is highly welcomed and even encouraged. The micromanagement is rampant throughout the company. Most of the management have spent the majority of their careers at spreetail and therefore keep their fingers in too many cookie jars to ensure that things are run to their narrow vision. Lets also discuss their constant push for “frugality” where they browbeat you over almost any purchase , yet throw large company meetings at rented ballrooms every quarter, always followed by a fully catered dinner and open bar. Also a yearly trip where they fly the entire company (600+ strong now) to a destination for 4 days. Totally frugal. The non-healthcare benefits are smoke and mirrors. Its proven in studies unlimited PTO results in less time taken because there are never any “use it or lose it” deadlines to prompt scheduling of it. Combined with the fact that whenever you finally separate , voluntarily or otherwise, they do not have to worry about paying a lump sump for accrued PTO. The house benefit? No one lasts that long. The SARs ? A Byzantine scheme of excel spreadsheets and KPIs designed to shock and awe and make you think they sound awesome. The CULTure as you’ve seen referenced in other reviews is very real. They are a big proponent of “Radical Candor” which in and of itself is just an excuse to be unkind to people directly without fear of consequence. However what happens much more frequently is people will smile to your face but talk to your boss and complain when they don’t like you. They send you on a retreat with a sort of motivational speaker where it is strongly encouraged (not verbally mind you, but very much wink, nod and nudge style) to divulge extremely personal history. I could go on but I think the reviews here of the last 6-8 months speak to themselves. Not coincidentally this is when they started expanding hires to people other than fresh doe eyed midwestern college grads. People who have actually worked elsewhere are able to see through the garbage and not just chug the Kool-Aid.

This place is a complete train wreck in terms of management. The company values are talked about during new hire training and then never lived out in any meaningful sense in the day to day of working there. The benefits package is way below average. No 401k and they consistently dance around when they'll add one. No opportunities to attend conferences or professional development things like conferences or certifications. The paternity and maternity leave policies are totally up to the whims of each department. Other reviews have already mentioned the push for 45 or 50+ hour weeks, and that workaholic mentality is actively promoted by senior leadership - the CEO has stood on stage and told the company that they want people who will sacrifice family and whatever else for Spreetail. Turnover is a mess - 25% or more in multiple divisions, and there has been no changes internally to try addressing it. I have yet to hear anything even resembling a company vision or what they want to do besides "make more money", and even the ridiculous revenue targets are mostly invented out of thin air. That pushes managers to make arbitrary performance metrics to accomplish those invented goals. The content team has been turned into essentially an SEO content farm, the customer service team has ridiculous goals for email response times and Net Promoter Scores (no one in any industry has the performance metrics that have been set for that department), business development has to create new revenue sources without support to actually run them. The list goes on and on. In short: you have a company that is endlessly chasing after more revenue and is willing to chew through its employees in the pursuit of that. It's fine if you're just starting out your career, but if you have anything resembling experience you're going to be endlessly frustrated every single day.