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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,599 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      1.0
      Aug 12, 2022

      Manager plays favorites

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get free coffee linch and beans

      Cons

      Manager plays favorites. I had to quit due to being physically abused. Because i quit, another starbucks wont hire me.

      1.0
      Aug 4, 2022

      Careless Upper Management

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Starbucks for years as a barista, coffee master, and trainer. Some locations I worked at (cafe only) had amazing environments and an overall positive experience.

      Cons

      Drive-thru locations are rigid and treat their baristas like machines. They care less and less about their well-being and more and more about the bottom line. Numbers, times, cash flow, etc. Management in my area doesn't listen to baristas, they treat the position like a revolving door. They'll find a way to fire you if you give them any reason to doubt your performance. They don't work with you or even comply with their own policies around disability and equality. Starbucks, as a whole, is such a hypocritical company. There are good stores and store managers out there, I'm sure, but they're closing cafe-only stores left and right. Anticipate being a fast-food worker, not a barista, because that's exactly where this company is heading.

      2.0
      May 31, 2022

      Good health insurance

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee, health insurance, free food

      Cons

      Lack of work life balance and basic respect for employees

      avatar
      Starbucks Response
      4y
      Thank you for taking the time to provide feedback. While we are thrilled that you are enjoying your benefits and perks, we are very disappointed to hear about your concerns. Starbucks has always strived to cultivate an environment of respect for everyone, especially partners. We try to ensure partners have a good work-life balance to help you manage your individual and family needs. If you are not being properly respected and supported, we encourage you to reach out to the Partner Contact Center so that we may better understand your experience.
      Viewing 358 - 360 of 85,599 Reviews
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      Glassdoor has 91,324 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.