Stark Carpet reviews

3.5

63% would recommend to a friend

(148 total reviews)
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Chad Stark

68% approve of CEO

55% positive business outlook

Stark Carpet has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stark Carpet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
4.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great exposer to incredible designers! The onboard is super thorough too.

Cons

Office politics can be an issue

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Stark Carpet Response
2y
Hello, Thank you for taking the time to share your feedback. We're thrilled to hear you valued the exposure to incredible designers and found our onboarding process thorough. We believe that strong beginnings set the foundation for success. Regarding your concerns about office politics, I take this feedback seriously. Our goal is to cultivate a transparent, inclusive, and supportive work environment where all team members feel valued and heard. We are committed to continuous improvement and will take your feedback into consideration as we strive to address these issues. Thank you again for your review, and I wish you all the best in your future endeavors. If you would like to discuss anything further, please feel free to email me: cstark@starkcarpet.com. Best, Chad Stark CEO
4.0
Dec 11, 2023

Nice experience

Recommend
CEO approval
Business Outlook

Pros

Great resources and ability to help solve client problems

Cons

Tiers of management can be difficult to maneuver

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Stark Carpet Response
2y
Hello, Thank you for sharing your feedback about your experience at Stark Carpet. It's fantastic to hear that you've found our resources valuable in problem-solving for clients. However, I'm sorry to learn that navigating through tiers of management has posed challenges. Your advice regarding establishing stronger connections with the staff is noted, and we'll certainly explore ways to foster better connections across all levels of the organization. Your input is valuable as we continuously strive to enhance the working environment for everyone. If you have any further suggestions or feedback, please don't hesitate to share. Thank you for being a part of the team! Best, Chad Stark CEO
5.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

For anyone working in sales in the interiors industry, Stark is a great place to build a career. The initial interview process was simple and the transparency around expectations, salary, and support was so refreshing. Stark really laid out a training program that made me feel like it would keep me engaged and allow me get some hands on experience really quickly. The Stark values are central to daily activities and honestly for anyone in sales they are refreshing and inspiring rather than just jargon. I'm relatively new to custom rugs and all of the options Stark offers but was able to really grasp the differences quickly through the training process. Also I have been here a short time but have already had access to the CEO on multiple occasions, both in person and through Town Hall video calls where essentially he addresses any questions concerning the company. They take employee feedback very seriously and will often revisit any issue that comes up until progress is made. CEO Chad Stark is really passionate about the brand he heads and it seems like managers in all departments really want to see you succeed. Training staff In New York the staff is large but you really have access to operations and design assistance at all times. Other sales staff often acts as mentors and some of them have been here for more than 30 years! The also have business managers to help you build loyalty with your designer clientele and have opted for a trade-preferred business approach which enables you to meet a neighborhood client that is possibly just looking for a new rug and doesn't have/need a designer. If you are savvy at CRM clientele building Stark has a good, active system in place and supports usage through some great training. Business is good and the manager I report to knows how to keep me motivated to seek new accounts and get my estimates built up. If you take pride in your work and really love helping clients find the right solution, Stark is a great option as they really can achieve almost any look or feel for rugs and carpet. Stark is a class act and hoping to settle in here for a while.

Cons

I am new but can't think of any cons so far. I feel like I got what I expected and hope to stay here for a while and build some loyalty with trade clients.

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Stark Carpet Response
2y
Hello, Great to hear about your positive experience at Stark Carpet! It's fantastic that you found the initial interview process straightforward and appreciated the transparency around expectations, salary, and support. Your enthusiasm for the training program and how it swiftly immersed you in the world of custom rugs is wonderful. It's impressive that the company values are more than just buzzwords but genuinely inspiring in your sales journey. Your accessibility to me, as CEO, and the emphasis on team member feedback speak volumes about Stark's commitment to its team. It's fantastic that you've found mentors among seasoned sales staff and have a supportive network to help navigate the complexities of the interiors industry. Your feedback for management is insightful, especially about maintaining the engaging atmosphere in the showroom and continuous improvements to tools and resources. It's clear that you value the cohesive effort of the entire team, acknowledging their pivotal role in the company's success. Thank you for sharing your experience and wishing you continued success and fulfillment in your role at Stark Carpet! Best, Chad Stark CEO
Viewing 31 - 33 of 148 Reviews

Glassdoor has 154 Stark Carpet reviews submitted anonymously by Stark Carpet employees. Read employee reviews and ratings on Glassdoor to decide if Stark Carpet is right for you.