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      Stark Carpet

      Engaged Employer

      Stark Carpet reviews

      3.5

      63% would recommend to a friend

      (148 total reviews)
      avatar

      Chad Stark

      68% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      Stark Carpet has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stark Carpet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      148 reviews
      2.0
      May 11, 2026

      Reputable company but flawed prospecting process

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stark has a good reputation within the industry, so most designers will engage... not incredibly hard to get appointments

      Cons

      The prospecting process is fundamentally broken. While there is a CRM in place, it’s rarely used properly. The showroom manager seldom updates account assignments, and account managers rarely log emails, calls, or meaningful activity. As a result, when someone uncovers an account that hasn’t been touched in years and successfully re-engages the client, another rep can easily claim they’ve been actively managing the relationship all along. The current system disproportionately benefits long-term employees while also reducing the need for management oversight and accountability leadership.

      avatar
      Stark Carpet Response
      2mo
      Hello, Thank you for taking the time to share your feedback. I appreciate your recognition of Stark’s reputation within the industry and the relationships our teams have built over the years. I also take your concerns regarding CRM usage, account ownership, and accountability seriously, as a transparent and consistent prospecting process is important to both fairness and client service. We recognize there are opportunities to improve how account activity is tracked and managed, and we are actively working to strengthen accountability and operational consistency across the organization. As an active employee, I’d also encourage you to continue sharing your perspective directly with myself, your manager or leadership team so we can better address these concerns constructively. Thank you again for your honest feedback and for being part of Stark. Best, Chad Stark CEO
      4.0
      Mar 17, 2026

      Good place to start

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked my coworkers and boss

      Cons

      Slowly started to micromanage more

      avatar
      Stark Carpet Response
      2mo
      Hello, Thank you for sharing your feedback and for recommending Stark. I’m glad to hear you’ve had a positive experience with your coworkers and manager, as strong teams and supportive leadership are an important part of our culture. I also appreciate your honest feedback regarding management style. As we continue to grow, we work to maintain the right balance between support and autonomy, and feedback like yours is valuable. As a current employee, I’d encourage you to continue sharing your perspective directly with your manager or leadership team so we can continue improving the employee experience. Thank you again for your contributions and for taking the time to share your experience. Best, Chad Stark CEO
      4.0
      Sep 19, 2025

      Decent

      Samples coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place nice people here

      Cons

      Long work hours, difficult days

      avatar
      Stark Carpet Response
      9mo
      Hello, Thank you for taking the time to share your experience as a Samples Coordinator in our London office. I’m glad to hear that you’ve found Stark Carpet to be a good place with great people — we take pride in fostering a welcoming and collaborative environment. I also appreciate your honesty about the long work hours and difficult days. Your feedback is important, and we’re actively working to improve work-life balance across all teams. We know that sustainable success depends on supporting our employees not just professionally, but personally as well. If you have specific suggestions or ideas, I’d love to hear them. Please feel free to reach out directly or through your manager. Thank you again for your contributions and for being part of the Stark team. Best, Chad Stark CEO
      Viewing 4 - 6 of 148 Reviews
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      ReviewsStark Carpet reviews

      Glassdoor has 154 Stark Carpet reviews submitted anonymously by Stark Carpet employees. Read employee reviews and ratings on Glassdoor to decide if Stark Carpet is right for you.