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Stewart Business Systems

Part of Xerox

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Stewart Business Systems reviews

3.7

68% would recommend to a friend

(79 total reviews)
avatar

Joe O'Malley

86% approve of CEO

60% positive business outlook

Stewart Business Systems has an employee rating of 3.7 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stewart Business Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

79 reviews
2.0
Jul 17, 2017

Terrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diverse work group that are friendly to work

Cons

Disorganized, obsolete processing procedures, and unprofessional

avatar
Stewart Business Systems Response
9y
Thanks for acknowledging our friendly and diverse employees. We appreciate that! We recently spent a very hot Sunday together at the Phillies game. Check out our Facebook page and see the other ways we work hard and play hard. Your entries on Cons were less easy to read. We wish we knew more about why you felt as you did. It's hard to address concerns without more details and specifics around your experiences. We’ll keep trying though. For any current employees who are experiencing work challenges, please spend time with your manager offering ways to streamline, reorganize, and professionalize things. We believe in what our logo says … we strive for “Excellence. At work.” -- Joe O, President
5.0
Jun 7, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

Work is easy, constant, pay and benefits are good

Cons

I don't have any cons at this time

avatar
Stewart Business Systems Response
9y
Thanks for taking the time to let us know all is well. We are all here to support you, so let us know what resources you need for your continued success. -- Joe O, President
2.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Upper management (Joe, Kathy, Pat) are great people and extremely fair to work for. Training exceeded expectations with selling tactics. This is a decent opportunity to get your foot in the door into sales, and about 90% of new hires are fresh out of college.

Cons

Turnover is VERY high as new hires have an extreme disadvantage. Senior reps will admit that the best way to make money is to wait for people to quit and then you acquire their accounts. If you can can tough out a hostile, unprofessional work environment with immature co-workers long enough (depending which branch you work in), you may reap these benefits. (If you report inappropriate behavior to HR, they WILL retaliate, so make sure you know a good lawyer if you’re seeking to report them as this is illegal). Every territory has the same quota, regardless if you have cowtown or a large city. It’s hard to gain new business at first in your territory if it was empty prior to your start date due to the fact that senior reps will have cherry picked the good accounts. You are NOT allowed to set appointments with net new business nor current accounts in your territory if senior reps are currently working on them. Even a year into working at Stewart, I was setting appointments with new businesses only to find out that the senior reps were currently quoting these companies and I was not allowed in there.

avatar
Stewart Business Systems Response
9y
Thank you for recognizing our Senior Management and training process. We are very proud of how we can help new hires learn our industry and a sales approach that can launch their sales career. Some of your other feedback was surprising and disappointing. So we did some “fact-checking” just so review readers would get the right information. In 2016, 47% of our hiring was college grads with no sales experience. We’re happy to attract a diverse talent mix – college grads, those with a few years of b2b experience, and tenured sales pros. It makes for an environment that fosters mentoring, coaching, and professional growth. Turnover is painful so we make every effort to keep it low. In 2016, it was 26%. While we wish it was even lower, and will continue to work at it, we want readers to know that we take employee satisfaction quite seriously. We have steps in place for employees to voice any concerns without concern of retaliation. For any candidate that may be concerned about this, just ask us to show you our Handbook policy around this. When interviewing for your sales role, we invite you to openly discuss territory alignment and new business strategies with the hiring manager, the VP of Sales, and the President. The final step in the hiring process is our panel interview with all those parties available to ask as detailed a question as you’d like. Contrary to what was written, we do study the territories and have a process for enabling new reps to acquire existing accounts which we would be happy to share with you. We find that new sales reps who leverage our sales training from the onset have great success in establishing their account base. It comes down to commitment to the process and an ability to be consistent in your activity level – all of which you’ll learn in our sales training program. This job has incredible income opportunity, but you do have to earn it. Let’s talk so we can show you how it works! - Joe O'Malley, President
Viewing 49 - 51 of 79 Reviews

Glassdoor has 79 Stewart Business Systems reviews submitted anonymously by Stewart Business Systems employees. Read employee reviews and ratings on Glassdoor to decide if Stewart Business Systems is right for you.