Pros
Catered lunches, diverse culture, events. If you truly love helping others, don’t expect to be rewarded for that here. They will smile and tell you that quality customer service is what they are here for in the beginning, then once you get here and fall short of your productivity goals, they will snatch you up regardless of your 100% customer satisfaction rating, and tell you your work isn’t good enough and belittle and insult your work ethic in the process. News flash, satisfactory results take a little longer to achieve!
Cons
Expectations, not clear with intentions, unrealistic production obsession, cliquish, hazing, hypocrisy, and hr issues. I would love to give a personal example here, but it would compromise my anonymity. Just do yourself a favor and don’t work here unless you are a student that desperately needs to make money. Otherwise, don’t. It’s not a real career.