-High turnover in the technical positions. More work was put on employees than they could handle. The client count continued to grow during my time, however, employee count actually decreased.
-A lot of head scratching decisions such as refusing to hire for needed positions or constant changes in processes- especially the client onboarding process
-No incentives for my particular position and others around the company. Some positions within the company received a hefty quarterly commission, while others who did the grunt work or those who drove the campaign and produced the results did not.
-The company began moving towards a quantity over quality approach. The custom campaigns that were created for each client, which Straight North prided itself on, began to disappear in the final year I worked here.
-Not much culture for it being an agency.
-Favoritism between positions.