Does Suburban Propane pay their employees well?

According to anonymously submitted Glassdoor reviews, Suburban Propane employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Suburban Propane. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Suburban Propane?

43% of Suburban Propane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Suburban Propane 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Suburban Propane?

Customer Service Representative (40) , Customer Service Representative (CSR) (18) , CSC Manager (17) , Customer Relations Specialist (11) , Driver (10) , Service Technician (10) , Operations Manager (9) , Manager (8) , Field Service Technician (5) , Sales (5) , Regional Sales Representative (4) , Technician (4) , Customer Account Administrator (3) , Customer Service Center Manager (3) , Customer Service Specialist (3)

What are the pros of working at Suburban Propane according to real employee reviews?

"They helped me with my education and the benefits were good." ((in 32 reviews)); "The people are great and my manager is very easy to talk to." ((in 21 reviews)); "Some of the coworkers are friendly" ((in 8 reviews)); "It is positive work environment." ((in 6 reviews)); "colleagues and bosses were laid back and environment was good to work in." ((in 4 reviews))

What are the cons of working at Suburban Propane according to real employee reviews?

"Low pay and no advancement options." ((in 38 reviews)); "Poor management, you're asked to lie to customers, they give you bare minimum help required to be successful at your job." ((in 28 reviews)); "They hire grocery store managers that don’t know the business at all then they come in a screw around with on call schedules and make the work atmosphere change completely." ((in 14 reviews)); "Rough hours, cost of living not considered and difficult to get a raise." ((in 13 reviews)); "Training is horrible." ((in 12 reviews))

What are employees saying about Suburban Propane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Suburban Propane layoffs and their outlook for job security at Suburban Propane in 2026.

What are the top reviewed Suburban Propane locations?

Whippany , Syracuse , Fresno , Charlotte , Tampa , Greenfield , Newark , Portland , Nashville , Boise , Mount Kisco , Miami , Washington , Jasper , Montgomery , Bridgehampton , New York , Wilmington , Winston-Salem , Austin , Ridgeley , Columbus , Concord , San Jose , Vancouver , Seattle , Telford , Temple , Rockville , Marlborough

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Suburban Propane

Suburban Propane reviews

3.1

43% would recommend to a friend

(373 total reviews)

Michael A. Stivala

58% approve of CEO

45% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Career opportunities

Suburban Propane has an employee rating of 3.1 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Suburban Propane employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

373 reviews

5.0

Jun 9, 2023

Great Company

Csc manager

Recommend

CEO approval

Business Outlook

Pros

Room for development Good Leadership

Cons

Demanding industry and rude customers

3.0

May 31, 2023

Not completely good, but not all bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working alone - Independently Excellent team atmosphere! It pays most of the bills, most days. Insurance is better than some I have seen.

Cons

No way to move up. Raises are paltry. Bonuses are extremely weak Depending on location - scheduled on call is 24 hrs nights, weekends, and holidays

2.0

May 26, 2023

BORING AND LOW PAY!!

Inbound call center representative

Recommend

CEO approval

Business Outlook

Pros

A sit down job without much physical activity. Get to work with computers and software at least.

Cons

Every call center is different. The one I worked at was boring as far as management, the work, and many of the coworkers. I started as a temp and they only offered $16/hr to start! That rate for all of the stuff on the computer that we had to do and remember along with dealing with customers isn't enough in my opinion to stay. I left within 2 weeks of the training period lol. I got BORED during training so I left. The one I worked at didn't offer much pay for sitting long hours and they wanted 2nd shift people especially. I refuse to be working at a call center job past 5 pm!

Viewing 73 - 75 of 373 Reviews

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Multi-Fuel Technician

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Suburban Propane

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Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

Not completely good, but not all bad

BORING AND LOW PAY!!

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