Swoon reviews

3.4

58% would recommend to a friend

(239 total reviews)

Michelle Baker

62% approve of CEO

57% positive business outlook

Swoon has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swoon employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

239 reviews
2.0
May 29, 2024

Waking Up After I Swooned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• You get your own cell phone and laptop, so you can disconnect on the weekends (they do push weekend work/praise employees who work after hours, though it’s not required) • The moments that I was liked at this company felt really good • You can make some decent money • Good health insurance, good PTO (sometimes I felt guilted for using PTO, but not all the time) • Some people in this company are sweet and hard working - this was nice to see because I felt like this company does back up a lot of abrasive hard-working people because they’re “getting the job done,” but these other people have modeled for me personally that you can be kind and get the job done too • If you do like a hybrid model, the office has a nice layout and nice corporate interior design

Cons

I was confused with how I was treated during this position. This was tough for me, as I wanted to get along well with senior leadership but found myself micromanaged most of the time. I felt I was constantly walking on eggshells around them and didn’t know which version of them I’d get each day. Feeling like I was good enough was sparse, even though I was either at or ahead of my financial goals much of the time. There would be times where I would be ahead of my financials, meeting my weekly metrics, and senior leadership would be checking on me and asking about my activity every day, sometimes twice a day. Once, when I confronted a director about how I felt I was being treated, they avoided accountability and basically just said that was their personality. • Gradually increased job demands (which made it harder for employees to succeed), blamed employees for not keeping up, and then put them on performance improvement plans if they were not able to keep up with the new changes • Felt that managers started doing mostly the critiquing side of managing; calling out what needed to be better all the time. There were multiple great accomplishments I made that I felt were not treated with the same energy as my relatively small mistakes were • There were some calls I had with different people in leadership where I felt micromanaged and reprimanded to the point of noticing my hands shaking after the call • Lack of diversity: the majority of this company is white employees - I’m white and the lack of diversity felt unnerving • Communication in the workplace often took on an infantilizing tone, where it seemed that management addressed employees as if they lacked understanding. Rather than engaging in the necessary work to foster a genuinely positive work environment, it appeared that they relied on superficial gestures like smiling and laughing to mask underlying issues • During an all hands call, our president said something along the lines of that she “misses when we were so busy that recruiters were screaming for help.” I got where she was going with this, but hearing this felt like my distress was something to be championed for, which left me feeling quite uneasy

1.0
Oct 6, 2023

Do NOT believe their lies

Recommend
CEO approval
Business Outlook

Pros

If you grind and work crazy hours you can make okay money

Cons

Do not believe their lies when the company recruiters tell you that you get to go to these “festivals” and all of these company events there are few to no company events other than presidents club. Leadership is falling off left and right including the head of Canada, VP of operations, and one of the Executive VP’s all in 2023 alone. They will push you and tell you that you aren’t doing enough and you need to work more. The new president doesn’t know how to execute any change appropriately. When she announced the layoffs and shut down of the Swoon Consulting decision she smiled afterwards in the all hands call (while announcing it) portraying that she was happy about it. They truthfully don’t care about their employees like they claim to and their back up would be that they are going back to the “old swoon” because they are having a company holiday party but you don’t even get to be with your team. Also, DO NOT believe all of the reviews you read a lot of them are from the leadership team to make the companies reviews look better. Let’s also not forget that there is no diversity (only a few POC at the company and none in core leadership) at the company.

1.0
May 26, 2024

Dumpster fire

Recommend
CEO approval
Business Outlook

Pros

Could be a good place to work if you don’t want job security, enjoy being stressed out 24/7, and thrive under poor leadership.

Cons

Swoon is a trash can company. Stay clear. So many red flags. Would be surprised if this company is even still around in a couple of years. The turnover is insane. They just did more lay offs and have been quiet firing during the last year.

Viewing 7 - 9 of 239 Reviews

Glassdoor has 383 Swoon reviews submitted anonymously by Swoon employees. Read employee reviews and ratings on Glassdoor to decide if Swoon is right for you.